Thank you for placing your trust in us.

Bajaj General Insurance has always been known as a forward looking customer centric organization. We take immense pride in the spirit of service and the culture of keeping customer first in our scheme of things.

Connect with us by downloading our ‘Bajaj General’ App and avail various services such as claim via Motor OTS & Health CDC, Add your policy, save E-cards and Manage your policies.

We are available on Social Media on X, Facebook and Instagram

For motor claims up to INR 30,000, you can even use our Motor OTS Click here to know more

Smart Care Executive 24*7 BOING 

Send us a ‘Hi’ on 75072 45858 to get instant care

For knowing more about our Grievance Redressal Procedure please Click Here

For knowing more about our Service Parameters and Turn Around Times please Click Here

Level 1

To make sure that we are always listening to our customers, we also have the following channels for customers to engage with us and we have a large branch network across India with a dedicated servicing team to help you meet your service needs.

Branch, Network Hospital and Network Garage Locator: Find Branch, Network Hospital & Network Garage - Branch Locator

Register Grievance

Level 2

Grievance Officer

It is our constant endeavor to resolve customer's concerns promptly. In case you are not satisfied with the response given to you by our team, you may write to our Grievance Redressal Officer Mr. Jerome Vincent at ggro@bajajgeneral.com

Level 3

Head Customer Service

if you are still not satisfied with the solutions provided, or have some feedback for us,
write to head.customerservice@bajajgeneral.com

If after having followed the above steps, your issue remains unresolved, you may approach the Insurance Ombudsman for Redressal.

Login to  https://www.cioins.co.in/Ombudsman to get details on Insurance Ombudsman Offices.