Customer Service

Message from Head of Customer Service

Dear Valued Customer,

Thank you for placing your trust in us.

Bajaj General Insurance has always been known as a forward looking customer centric organization. We take immense pride in the spirit of service and the culture of keeping customer first in our scheme of things.

Connect with us by downloading our ‘Caringly Yours’ App and avail various services such as claim via Motor OTS & Health CDC, Add your policy, save E-cards and Manage your policies.

We are available on Social Media on Twitter, Facebook and Instagram

For motor claims up to INR 30,000, you can even use our Motor OTS Click here to know more

Smart Care Executive 24*7 BOING

Send us a ‘Hi’ on 75072 45858 to get instant care

For knowing more about our Grievance Redressal Procedure please Click Here

For knowing more about our Service Parameters and Turn Around Times please Click Here

Level 1

To make sure that we are always listening to our customers, we also have the following channels for customers to engage with us and we have a large branch network across India with a dedicated servicing team to help you meet your service needs.

Connect With Us

Dial our Toll Free Number

1800-209-5858

Email us on

careforyou@bajajgeneral.com

Toll free No. Intermediary

1800-209-7073

View All

BOING BOT

View All

Connect with us on BOING Chatbot

Connect with us on WhatsApp +91 7507245858

For Support

Caringly Yours App

Please scan and download

Missed Call Facility

Missed Call - 80809 45060 Short code - SMS < WORRY > to 575758

For 24x7 Roadside Assistance

1800-103-5858

View All

Branch, Network Hospital and Network Garage Locator: Find Branch, Network Hospital & Network Garage - Branch Locator

Level 2

Grievance Officer

It is our constant endeavor to resolve customer's concerns promptly. In case you are not satisfied with the response given to you by our team, you may write to our Grievance Redressal Officer Mr. Jerome Vincent at ggro@bajajgeneral.com