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    Public Liability Insurance Policy

    Coverage against third-party injury or property damage claims from business operations. Protection against public liability & legal expenses.

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    Commercial Insurance

    Public Liability Insurance

    PublicLiabilityInsurance

    Key Features

    Your shield against unforeseen legal liabilities risks

    Inclusions

    What’s covered?
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    • Legal Liability Cover

    Pays an agreed amount in case of legal liability (including defense costs) to cover damages for third-party claims arising from bodily injury or property damage caused by an accident on the premises

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    • Defence Costs

    Pays an agreed amount in case of costs, fees, and expenses incurred, with prior written consent, in the investigation, defense, or settlement of any claim, as well as the insured's representation costs at any civil inquest, inquiry, or other proceedings directly relevant to an actual or anticipated claim against the insured

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    • Note

    Please read policy wording for detailed inclusions

    Exclusions

    What’s not covered?
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    • No-Fault Liability

    Excludes liability under laws imposing no-fault liability, including the Public Liability Insurance Act 1991

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    • Pre-Insurance Period Claim

    Excludes claims made or threatened against the Insured prior to the insurance period

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    • Known Circumstances

    Excludes claims from circumstances known or notified under previous policies or before the insurance period

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    • Pollution

    Excludes claims arising from any kind of pollution

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    • Product Liability

    Excludes any claims related to products

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    • Retroactive Date

    Excludes claims for bodily injury or property damage occurring before the retroactive date specified

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    • Retroactive Date

    Excludes claims for bodily injury or property damage occurring before the retroactive date specified

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    • Third-Party Property Damage

    Excludes damage to rented, leased, hired, or loaned property, with exceptions for accidental damage during temporary occupancy.

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    • Note

    Please read policy wording for detailed exclusions

    What is Public Liability Insurance?

    Public liability insurance is a form of commercial insurance that protects businesses against legal liability arising from accidental bodily injury, death, or property damage caused to third parties during business operations.

    A public liability insurance policy assists in meeting the cost of defending any legal suits filed, damages that may be awarded, and any settlement costs in case of a claim against the insured. The policy is especially important to commercial organisations dealing with customers, suppliers, visitors, or the general public.

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    Quick Overview

    • 1

      Third-Party Liability Cover:

      1. Provides coverage for unintentional damage to third parties' bodies or property, legal defence costs, and more.

    • 2

      Business Risk Cover:

      1. Protects businesses against unexpected financial losses occuring as a result of their normal business activities.

    • 3

      Personalised Insurance Plan:

      1. Customisable coverage limits depending on the size of the business, its industrial sector, and business risk.

    • 4

      Advantages of Insurance Coverage:

      1. Provides cover against any liabilities, compensation, as well as legal fees covered by the insurance.

    • 5

      Insurance Cover Exclusions:

      1. Does not provide cover for contractual liabilities, employee injuries, any business losses, and deliberate statutory violations.

    • 6

      Ideal for Businesses:

      1. Public liability insurance is suitable for manufacturers, retailers, contractors, offices, hospitality businesses, and service industries.

    • 7

      Online Buying Option:

      1. Easy online purchasing without much paperwork and instant policy issuance from Bajaj General Insurance.

    • 8

      Claim Processing:

      1. Provides effortless registration of claims along with assistance and fast claim assessment of covered claims.

    • 9

      Protection of MSMEs:

      1. It helps MSMEs handle any third-party liability risks in addition to maintaining their financial stability.

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      Business Protection:

      1. Bajaj General Insurance provides reliable business liability insurance with quality services and 24x7 global assistance.

    Read More

    Why is Public Liability Insurance Important?

    Public liability insurance is important because it protects your business from any kind of unforeseen third-party claims that might cause serious financial losses to the company.

    The following are some of the important considerations that make public liability insurance necessary for businesses:

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    It protects businesses against third-party legal liabilities. 
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    1. Covers compensation for accidental injury or property damage claims. 
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    1. Helps manage legal defence and settlement expenses.
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    1. It protects business finances from any kind of liability risks.
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    1. Enhances credibility with clients, partners and stakeholders. 
    6
    1. Supports business continuity by reducing financial risks. 
    7
    1. Ensures compliance with contractual or industry insurance requirements where applicable. 
     

    Key Features of Public Liability Insurance Policy

    A public liability insurance policy in India safeguards your business from financial ruin by covering third-party claims specifically for bodily injury, accidental death and property damage from occurring on your premises or during any normal operations. Additionally, it covers associated legal defence costs to ensure business continuity and reputation.

    Here are 6 key features of Public Liability Insurance:

    Why Choose Bajaj General for Public Liability Insurance?

    Selecting the appropriate public liability insurance company is equally crucial as opting for the appropriate cover. With Bajaj General Insurance, you get all-round protection, smooth services, and effective claim assistance to protect your business from any unforeseeable liabilities from third part

    • 1. Comprehensive Protection

      Protect yourself financially from injury and damage to persons and property, legal expenses, and damages caused by accidents that occur in your business operation.

    • 2. Customisable Coverage Options

      Choose a package based on your business size, your industry, and the level of risk, ensuring your public liability insurance meets your specific needs.

    • 3. Easy-to-Buy Policy

      With us, you can enjoy a hassle-free online buying experience with an easy application process, minimal paperwork and quick policy issuance for faster protection.

    • 4. Efficient Claim Assistance

      Enjoy a hassle-free claim process with professional assistance, ensuring efficient handling whenever necessary. Get expert guidance whenever you are in doubt and need assistance.

    • 5. All-Round Industry Protection

      This insurance is ideal for manufacturers, retailers, construction contractors, service providers, offices, or any business organisation that deals with people on a regular basis.

    • 6. Financial Security

      With us, reduce the cost of legal representation, any awards received by the court, and settlements, ensuring that your company operates with more confidence.

    • 7. Trusted Insurance Expertise

      Benefit from the extensive experience of Bajaj General Insurance in terms of offering reliable insurance coverage for businesses, along with customer-oriented services.

    • 8. Supports Business Continuity

      The public liability insurance policy from Bajaj General Insurance ensures protection against financial implications due to the emergence of unexpected claims by third parties.

    What is Covered Under Public Liability Insurance?

    Public liability insurance gives financial protection for various third-party liabilities which may happen during the course of doing business.

    The specific liabilities covered depend on the insurance terms and conditions, but they include the following:

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    1. Bodily injury to third parties caused by business activities.
    2
    1. Damage to third parties' property as a result of an accident.
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    1. Legal defence costs when there is a claim.
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    1. Compensation and other costs awarded by the court.
    5
    1. Liability due to accidents happening in business premises.
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    1. Incidents which occur during business operations.
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    1. Financial assistance against unexpected third-party liability claims.
     

    What is Not Covered Under Public Liability Insurance?

    Public liability insurance gives financial protection for various third-party liabilities which may happen during the course of doing business.

    While public liability insurance offers wide protection against third-party liabilities, certain exclusions such as product liability and more apply to the policy. Therefore, understanding these exclusions can help your business avoid coverage gaps and manage risks more efficiently. 

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    1. Liabilities assumed through contractual arrangements above and beyond legal requirements.
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    1. Deliberate violations of statutes or non-compliance.
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    Liabilities associated with employee injury as per employment statutes or contracts.
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    1. Losses incurred by the business, loss of profits, goodwill, or any monetary losses.
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    1. Liabilities related to intellectual property infringement or defamation.
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    1. Any liabilities relating to nuclear hazards and nuclear contamination.
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    1. Liabilities involving automobiles, planes, ships, or spacecraft, excluding specific exclusions.
     

    Who Needs Public Liability Insurance?

    Any organisation dealing with its customers, visitors, suppliers or even the general public needs this policy. It is designed to shield organisations from any monetary loss resulting from accidental injury or property damage during the course of business.
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    1. Manufacturing companies that run factories or manufacturing units.
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    Retail outlets, shopping centres and grocery stores.
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    1. Contractors, builders and construction firms.
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    1. Hotels, restaurants, cafes and other hospitality venues.
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    Offices, service providers and commercial organisations.
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    1. Warehousing and logistics firms.
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    Event organisers or those involved in public meetings.
     

    Public Liability Insurance for MSMEs

    The Micro, Small and Medium Enterprise (MSME) engages in business dealings with its customers, suppliers, vendors, and the general public, thus exposing itself to third-party liability dangers.

    Therefore, public liability insurance for MSMEs is an essential coverage as it helps in protecting the enterprise from any possible financial losses due to bodily injury, damages to property, cost of litigation, and compensation claims. If you run a retail shop, workshop, office, warehouse or a manufacturing plant, then this insurance cover will come in handy for you.

    Public Liability and Marine Insurance

    The Public liability insurance and the Marine Insurance are meant for the protection of varied kinds of business risks, and therefore, they give better protection when used together.

    This insurance safeguards against all legal liabilities that may occur from injuries to third parties in the course of business due to accidents, while the Marine Insurance covers any losses or damages that may occur to goods being transported via water, air, rail, or road transport.

    How to Choose the Right Public Liability Insurance Policy?

    Choosing the right public liability insurance requires assessing your unique business risks, determining appropriate coverage limits, and selecting the appropriate policy type that is made for your specific industry needs.

    Here are the 6 key ways of choosing the right public liability insurance policy:

    How to Get a Public Liability Insurance Quote?

    You can get a public liability insurance quote through Bajaj General Insurance. It is an effortless process. Simply follow the process mentioned below to get a customised quote according to the needs of your business.
    1
    1. Fill in your business and contact details by scrolling up the page.
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    1. Fill in information about your business activities.
    3
    1. Choose the coverage amount that you require.
    4
    1. Review the premium quote generated. 
    5
    1. Process to purchase the policy online or simply contact Bajaj General Insurance for assistance.  
     

    Public Liability Insurance for MSMEs

    The Micro, Small and Medium Enterprise (MSME) engages in business dealings with its customers, suppliers, vendors, and the general public, thus exposing itself to third-party liability dangers.

    Therefore, public liability insurance for MSMEs is an essential coverage as it helps in protecting the enterprise from any possible financial losses due to bodily injury, damages to property, cost of litigation, and compensation claims. If you run a retail shop, workshop, office, warehouse or a manufacturing plant, then this insurance cover will come in handy for you.

    Public Liability and Marine Insurance

    The Public liability insurance and the Marine Insurance are meant for the protection of varied kinds of business risks, and therefore, they give better protection when used together.

    This insurance safeguards against all legal liabilities that may occur from injuries to third parties in the course of business due to accidents, while the Marine Insurance covers any losses or damages that may occur to goods being transported via water, air, rail, or road transport.

    Public Liability Insurance vs Other Business Insurance

    The table below outlines what is covered in public liability insurance and other business insurances:

     Insurance Type

     What it Covers

     Ideal For

     Public Liability Insurance

     Coverage for any third party liability claims for bodily injury, property damage, legal defence expenses, and compensation in the course of business.

     Businesses that interact with customers, visitors, suppliers or the general public.

     Product Liability Insurance

     Gives coverage for liability in respect of bodily injury or property damage caused by defective or unsafe products that have already been sold or distributed.

     Wholesalers, distributors, manufacturers and retailers

     Marine Insurance

     Covers loss or damage to goods or cargo in transit through sea, air, rail, or road against the insured perils.

     Traders, logistics businesses, importers and exporters

     MSME Insurance

     Full coverage for business property, stock, machines, and liabilities against various business risks.

     Micro, Small and Medium Enterprises

     Workers’ Compensation Insurance

     Coverage for employers' liability in case of injury, sickness, disablement, or death of employees while employed.

     Business employee workers across industries

    Step-by-Step Guide

    How to Buy Public Liability Insurance Online?

    How to Buy

    • 1

      Visit the Bajaj General Insurance website

    • 2

      Fill in the lead generation form with accurate details

    • 3

      Get quote, make payment and receive the policy documents

    How to Renew

    • 1

      Contact the Policy Issuing Office

    • 2

      Review expiring policy and share necessary details

    • 3

      Receive renewal quote

    • 4

      Make renewal payment

    • 5

      Receive the renewed policy documents via email

    How to Claim

    • 1

      Contact us through our customer service touchpoints

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      Submit the claim form along with the necessary documents

    • 3

      Provide details of the incident and any supporting evidence

    • 4

      Cooperate with the claims investigation process

    • 5

      Receive the claim settlement as per the policy terms

    Know More

    • 1

      For any further queries, please reach out to us

    • 2

      Toll Free : For Sales :1800-209-0144

    • 3

      Email ID: careforyou@bajajgeneral.com

    Download Public Liability Policy Documents

    Get instant access to your policy details with a single click.

    Steps to File a Claim Under Public Liability Insurance

    At Bajaj General Insurance, you can file a claim in two ways: cashless claim and reimbursement. Steps for both are mentioned below:

    Cashless Claim

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    1. Contact Bajaj General Insurance as soon as possible after the accident involving a third party.
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    File the claim using the policy number and details of the incident.
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    1. Send the necessary documents like notice, photograph and supporting documents.
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    Cooperate with the surveyor and logistics officer for investigation and assessment.
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    If the claim gets approval as per the policy, then we will settle the admissible claim with the relevant person or applicable person.

    Reimbursement

    1
    1. Inform Bajaj General Insurance about the incident and file the claim as quickly as possible.
    2
    1. Pay the amount of approved expenses or reimbursement as per policy terms.
    3
    1. Send the completed claim form along with all relevant documents like invoice, receipt, court documents, etc.
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    1. Verify the submitted documents and check the eligibility of the claim as per policy.
    5
    1. After approval, the admissible claim amount will be reimbursed to you as per the policy.

    Frequently Asked Questions on Public Liability Insurance

    What is the Bajaj General Public Liability Insurance Policy?

    Public Liability Insurance Policy provides comprehensive coverage for legal liabilities arising from third-party bodily injury or property damage due to business operations.

    What are the key features of this policy?

    Key features of public liability insurance plan typically includes coverage for legal liabilities, legal defence costs, customisable options, a high-claim settlement ratio, and risk management advice.

    What does the public liability policy cover?

    The policy usually covers legal liabilities arising from accidental bodily injury or property damage to third parties, along with legal defence costs.

    What are the exclusions of the public liability policy?

    Exclusions of this policy usually include liabilities arising from intentional acts, pre-existing known circumstances, contractual obligations, pollution, and the use of vehicles, aircraft, or watercraft.

    How can I purchase the public liability insurance policy?

    You can purchase the policy by visiting our website, obtaining a quote, customising your policy, filling out the application form, making the payment, and receiving the policy documents via email.

    How much liability coverage should I purchase?

    The amount depends on your business size, industry risks, and contractual obligations. Assess potential lawsuit costs, client expectations, and industry standards. A higher coverage limit protects against costly claims, preventing financial losses.

    Can liability insurance cover employees’ mistakes?

    Yes, professional liability insurance covers errors employees make while performing work duties. If a client sues over financial loss due to an employee’s mistake, the policy covers legal expenses, settlements, and claims. However, intentional wrongdoing or fraudulent actions are typically excluded from coverage.

    Does liability insurance cover cyber-related risks?

    Standard liability insurance does not cover cyber risks like data breaches or hacking incidents. Businesses handling sensitive customer data need cyber liability insurance. This policy covers legal fees, customer notification costs, regulatory fines, and recovery expenses.

    What’s the difference between occurrence-based & claims-made policies?

    Occurrence-based policies cover claims from incidents during the policy period, even if reported later. Claims-made policies cover only claims reported during the policy’s active term.

    How is liability insurance different from other business insurances?

    Liability insurance specifically covers claims from third parties for injuries, damages, or negligence. Unlike property insurance, which protects assets, or workers’ compensation, which covers employee injuries, liability insurance focuses on legal claims from external individuals or businesses against you.

    How do I file a liability insurance claim?

    To file a liability insurance claim, notify your insurer immediately, provide details about the incident, gather evidence such as photos or witness statements, and complete the claim form. The insurer will investigate, assess the damages, and determine coverage eligibility before processing the settlement based on policy terms.

    Can a liability claim be denied?

    Yes, a liability claim can be denied if the policyholder is found not liable, the incident is excluded from coverage, there’s insufficient evidence, or the claim is fraudulent. Reviewing the policy terms and providing accurate documentation can help avoid unnecessary claim rejections.

    How does a liability claim affect my insurance premium?

    A liability claim may increase your insurance premium, as insurers assess risk based on claim history. Multiple claims or high-value payouts can label you as a higher risk, leading to higher renewal costs.

    How long does it take to settle a liability claim?

    The time to settle a liability insurance claim varies based on its complexity, documentation, and insurer policies.

    What should I do if my claim is denied?

    If your liability claim is denied, review the denial letter and policy terms to understand the reason. You can appeal by providing additional evidence.

    When should I renew my liability insurance policy?

    You should renew your liability insurance before expiration to avoid coverage gaps. Most insurers send renewal notifications a few days before expiration. Reviewing your policy early allows time for adjustments if needed.

    How do I check my liability insurance renewal date?

    You can check your renewal date on your policy documents, insurer’s website, or mobile app. Insurers usually send renewal reminders via email, SMS, or post. If you’re unsure, contact your insurance provider or agent to confirm

    Can I switch insurers while renewing my liability insurance?

    Yes, you can switch insurers at renewal if you find a better policy. Compare coverage, premiums, exclusions, and customer service before switching.

    What documents are needed for liability insurance renewal?

    Insurers typically require your current policy details, claim history, updated business information, and financial records. Some may request risk assessment reports or compliance documents.

    Are there discounts available when renewing liability insurance?

    Yes, insurers offer discounts for claim-free records, risk management measures, bundling policies, and long-term loyalty. Some also provide reduced rates for businesses with strong safety protocols or low-risk profiles.

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    What Customer Say About Bajaj General Public Liability Insurance

    Business Eligibility

    The policy caters to businesses, from small shops to large commercial establishments. Coverage is designed to protect property, stock, and essential business assets.

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    Raj Kapoor

    Gujarat

    4.9

    22nd Dec 2024

    Coverage Benefits

    The policy provides coverage against fire, burglary, natural disasters, and accidental damage. It ensures complete protection for business premises and assets, giving peace of mind to business owners.

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    Meena Sharma

    New Delhi

    4.7

    10th Jan 2025

    Buying Bajaj General Commercial Property Insurance

    Buying my Commercial Property Insurance from Bajaj General was effortless. The process was clear, quick, and hassle-free. I received my policy instantly, ensuring my business is well-protected. 

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    Rajesh Malhotra

    Andhra Pradesh

    4.8

    5th Feb 2025

    Customisation and Add-Ons

    The policy offers various add-ons like loss of rent cover, debris removal, and architect fees, providing enhanced protection tailored to your business needs.

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    Rohit Mehta

    Uttar Pradesh

    4.9

    5th Oct 2024

    Claim Settlement Process

    Bajaj General ensures a quick and transparent claims process. With proper documentation, claims are processed efficiently, minimising business downtime.

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    Anjali Verma

    Rajasthan

    4.8

    15th Nov 2024