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    Motor Insurance

    Car Insurance

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    Premium Starts At ₹2,094*

    Car Insurance Protection That Moves With You

    Coverage Highlights

    Get comprehensive coverage for your Car
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    • Comprehensive Protection

    Your car is more than just transport—it’s part of your daily life. Our comprehensive motor insurance covers accidents, theft, natural disasters, and third-party liabilities, keeping you protected on every journey.

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    • Drive Legal, Stay Safe

    Avoid fines and legal issues—Third-Party Insurance is mandatory under the Motor Vehicles Act, covering damages to others on the road. Premiums start from ₹2,094.*

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    • Add-On Covers

    Boost your policy with add-ons like zero depreciation, roadside assistance, engine protection, and consumables cover for extra security and lower expenses.

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    • Instant Claim Settlement

    Register and settle car insurance claims in minutes via our Bajaj General App—straight from the accident spot.

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    • Cashless Garages

    Access 7,200+ network garages for smooth repairs.

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    • 24x7 Spot Assistance

    Round-the-clock support to keep you moving—help is just a call away.

    Inclusions

    What’s covered?
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    • Third-Party Liability – Bodily Injury & Death (Unlimited Cover)

    If your car causes an accident leading to injury or death, we cover the exact compensation as determined by the court.

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    • Third-Party Liability – Property Damage (Up to ₹ 7.5 Lakh)

    Covers damages to third-party property caused by your car, up to the sum insured limit.

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    • Own Damage Cover

    Protects your car against accidental damage, fire, theft, and natural disasters like floods or earthquakes, ensuring financial relief for repairs or replacement.

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    • Natural & Man-Made Disasters

    Covers damages caused by floods, cyclones, earthquakes, riots, or vandalism.

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    • Theft Protection

    Compensates for vehicle loss due to theft, based on the insured declared value (IDV).

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    • In Transit Damage Cover

    Pays for repairs if your car is damaged during transportation.

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    • Personal Accident Cover

    Provides financial security in case of death or disability due to a car accident. Sum insured starts from ₹ 15 lakh.

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    • Add-On Covers

    Enhance your policy with add-ons like zero depreciation, roadside assistance, and engine protection for extra peace of mind.

    Exclusions

    What’s not covered?
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    • Intentional Damage

    Any damage caused to the car intentionally

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    • Depreciation

    Normal wear and tear of the car due to usage and depreciation in value is not covered

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    • Illegal Activities

    Any type of illegal activity such as driving without a license, under the influence of alcohol and/or drugs, or using the car for criminal activity

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    • Geographic Limits

    Your insurance policy is only valid within India. If your car meets with an accident outside the country, your claim will be rejected.

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    • War-related Damages

    Losses caused by war or nuclear risks are not covered

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    • Overloading the Vehicle

    If you exceed the weight or passenger limit specified for your car, leading to an accident.

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    • Unauthorised Vehicle Modifications

    If you modify your vehicle(electrical components or other illegal modifications), your policy may become invalid.

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    • Racing or Speed Tests

    If you participate in racing, speed tests, or illegal stunts and damage your car, your claim will be denied

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    • Use of Private Vehicles for Commercial Purposes

    If a private vehicle is used for business or commercial activities and gets damaged, the claim may be denied

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    • Note

    Please read policy wording for detailed exclusions

    Additional Covers

    What else can you get?
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    • 24x7 Road Side Assistance

    Provides immediate roadside help for emergencies like flat tyres, towing, fuel assistance and more

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    • Consumable Expenses

    Coverage for consumables items like grease, lubricants, engine oil, oil filter, brake oil, etc

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    • Zero Depreciation Cover

    Every year the value of a car depreciates but with zero depreciation cover, there are no depreciation cuts even when you make a claim, and you get the entire amount in your hands

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    • No Claim Bonus Protector

    Protects your No Claim Bonus even if you make a claim ensuring you get discount on your premium

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    • Tyre Safeguard

    This add-on cover can be fruitful if your car's tyre or tube gets damaged due to an accident. Tyre secure cover provides coverage for replacement expenses of tyres and tubes of the insured vehicle

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    • Conveyance Benefit

    If your car is in the garage for repairs, this cover will pay for money spent on cabs for your daily commute

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    • Engine Protector

    Covers financial losses incurred due to damage to your car engine

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    • Return to Invoice (RTI) Cover

    Recover invoice value of your car back in case of theft or total loss

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    • Key Replacement Cover

    Covers the cost of replacing lost or stolen car keys, including lock replacement if required

    What is Car Insurance?

    Car insurance is a financial protection plan that every car owner should understand and have to suit their needs. At its core, it helps you manage expenses if your vehicle is damaged, stolen, or causes harm to another person.

     

    Thus, the right car insurance policy coverage is essential to avoid unexpected financial burdens. To ensure you get complete peace of mind on the roads, Bajaj General Insurance offers a wide range of car insurance solutions. From Private Car Package Policy to Pay as You Consume cover, you can give your car comprehensive protection based on your driving habits and budget.

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    Quick Overview on Four-Wheeler Insurance

    • 1

      Multiple Policy Options: You can choose third-party or comprehensive car insurance policies according to your budget and protection requirements conveniently.

    • 2

      Mandatory Third-party Insurance: Third-party car insurance is mandatory for every vehicle owner in India under the Motor Vehicles Act 1988 regulations.

    • 3

      Comprehensive Coverage Benefits: Comprehensive car insurance protects against third-party liabilities and damages caused to your insured vehicle during accidents.

    • 4

      No-Claim Bonus Advantage: Claim-free policy years help policyholders enjoy premium discounts through accumulated No-Claim Bonus rewards during renewals consistently.

    • 5

      Online Policy Purchase: You can conveniently buy or renew automobile insurance online through a simple and hassle-free digital process anytime.

    • 6

      Financial Risk Reduction: Car insurance reduces financial burdens arising from accidents, repairs, legal liabilities, theft, or vehicle-related unforeseen damages significantly.

    • 7

      Cashless Garage Network: Bajaj General provides access to network garages where repair expenses are conveniently settled directly through cashless claim settlement facilities.

    • 8

      Hassle-free Renewal: Online renewal facilities help you continue your car insurance coverage without lengthy paperwork or complicated documentation requirements easily.

    Read More

    What are the Types of Car Insurance Plans?

    Private Package Car Insurance Policy

    Comprehensive car insurance combines mandatory third-party liability coverage with own damage protection, offering extensive financial security against accidents, theft, natural disasters, and fire-related damages. This policy generally includes personal accident coverage, making it one of the most complete and widely preferred insurance options.

    View Plans Know More

    Liability Only Policy

    Liability-only car insurance covers financial liabilities arising from accidental injuries, deaths, or property damages caused to third parties during vehicle usage. However, it does not provide protection for damages to your own vehicle, making it suitable for older cars or budget-conscious vehicle owners.

    View Plans Know More

    Standalone Own Damage Policy

    Standalone own damage insurance provides financial coverage for repair or replacement costs if your car suffers damages from accidents, theft, natural calamities, or fire-related incidents. It is ideal for policyholders who already possess an active third-party liability insurance policy for their vehicle.

    View Plans Know More

    Personal Accident Policy

    Personal accident cover provides financial protection against accidental death or permanent disability suffered by the insured owner-driver during road accidents. This mandatory coverage generally requires a sum insured of ₹15 lakhs and can also be purchased as a standalone insurance policy.

    View Plans Know More

    Pay As You Consume

    If you own multiple cars or drive less than 15,000 km annually, this four-wheeler insurance cover can be a cost-effective option. Unlike traditional policies charging fixed premiums, this plan calculates premiums according to actual km plan opted during the policy issuance

    View Plans Know More
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    Meet Our Expert For Assistance

    Schedule your visit for personalised solutions and guidance that you can trust!

    Why Do You Need Car Insurance?

    Here are some key reasons why having the right car insurance policy is essential for every vehicle owner today:

    • Financial Protection

      Car repairs can be extremely expensive, especially after major accidents. However, with our Private Car Package Insurance Policy, you can cover repair costs for your vehicle and damages caused to third parties, reducing unexpected financial burdens on the road.

    • Total Loss Coverage

      Vehicle theft or irretrievable damage can lead to a significant financial burden. But with our Private Car Package Policy, you receive compensation up to the IDV, helping you recover financially and reduce out-of-pocket expenses.

    • Cashless Repairs Facility

      With access to over 7,200+ cashless garages, you can get your car repaired without making large upfront payments. This is because we will directly settle eligible repair bills with the garage, making the claims process smooth.

    • 24x7 Emergency Assistance

      At Bajaj General Insurance, expert assistance is just a call away. From roadside breakdown support to claim-related help, if you are covered with our car insurance policy along with the right ad-ons, our round-the-clock assistance will ensure you have a stress-free driving experience.

    • Instant Claim Settlement

      Accidents can occur unexpectedly. This is why we made the claim initiation process hassle-free with our Bajaj General App. You can simply register your claim directly from the accident spot and get it settled within minutes.

    • Driving With Ease

      At the end of the day, insurance is all about feeling completely secure behind the wheel. Choose us as your dedicated partner that understands your journey and drives alongside you every step of the way.

    Car Insurance at a Glance

    Here are some of the most popular features of car insurance you must know. 

    Sr No Features What is it?

    1

    Premium

    Car insurance premiums are the amount paid to keep the policy active and maintain continuous financial protection.

    2

    Liability Protection

    For death or injury of a third party, car insurance covers the exact compensation as determined by the court. But for the property damage, it will be up to the sum insured limit. All subject to third party coverages active in the policy.

    3

    Natural and Man-made Disaster Cover

    Our car insurance policy will shield you against unforeseen weather conditions like floods or storms, as well as man-made disasters, like riots or vandalism.

    4

    Personal Accident Assistance

    Upon the death, permanent disability or partial disability of the owner or driver during an accident, this coverage will offer the policyholder a lump-sum payment as compensation.  

    5

    Policy Exclusions

    Refers to situations or damages not covered under the policy, including illegal activities or regular wear and tear.

    6

    Renewal

    Car insurance policies must be renewed within the specified timeline to continue uninterrupted coverage and policy benefits.

    Locate Your Nearest Cashless Garage

    Get access to our extensive network of 7200+ cashless garages across India for both cars and two-wheelers

    What are the Benefits of Bajaj Car Insurance Policy?

    From financial protection to legal compliance, car insurance offers multiple benefits that help you stay protected, prepared, and worry-free on every journey.

     

    Compare Bajaj General Car Insurance Online

    Here is a breakdown of the car insurance in India offered by Bajaj General Insurance. 

    Parameter Standalone Own Damage Plan Third-Party Liability Plan Package Car Package Policy Compulsory Personal Accident Cover Electric Car Insurance

    Mandatory by Law

     

    Policy Period

    1 or 2 years

    1 or 3 years

    1 year

    1 to 3 years

    1 to 3 years

    Third Party Coverage 

    Theft Coverage 

     

    Personal Accident Coverage 

    Disasters (Natural/Man-Made)

    How to Choose the Right Car Insurance Plan?

    Choosing the right car insurance policy requires careful comparison of coverage, benefits, premiums, and insurer support to ensure complete financial protection and long-term peace of mind.

     

    How to Calculate Car Insurance Premium?

    With a quick and straightforward car insurance premium calculator, you can get car insurance quotes online in seconds. 

    To know your premium amount, just follow the steps below.

    1
    Head to any car insurance calculator.
    2
    Enter your name & provide additional required details.
    3
    Enter your car registration number or mention if it is a new vehicle. 
    4
    Fill in the details of your car's make, model, and variant.
    5
    Provide your car’s registration location and registration date accurately.
    6
    Mention the pin code of your current location.
    7
    Your premium will reach your email address instantly.
     

    Factors Affect Car Insurance Premium?

    Several factors influence your car insurance premium, including your vehicle details, driving habits, coverage choices, and claim history.

    Age of the Vehicle

    With the growing age of your car, its market value declines due to wear and tear, which reduces the Insured Declared Value (IDV). This is why older cars typically have lower car insurance premiums.

    Geographical Location

    Your car’s registration location and where it is usually parked influence premiums. This is why areas with higher accident or theft rates typically have higher premiums.

    Model and Engine Capacity

    Luxury cars and vehicles with engine capacities above 1500cc typically cost more to insure because repairs and replacements are more expensive. Standard models or smaller engines have lower premiums.

    Fuel Type

    Diesel cars often attract higher premiums due to their higher repair costs and increased theft risk, while petrol and CNG vehicles typically have lower car insurance premiums.

    Type of Cover

    Package car insurance covering both own damage and third-party liability costs more than standalone or third-party policies, which either cover damages to your own car or to others.

    Voluntary Deductibles (Excess)

    A higher voluntary deductible will automatically reduce the insurer’s liability, resulting in a lower premium.

    What Covered & What Not Covered in Car Insurance?

    Inclusions and Exclusions of Car Insurance Plan

    • Third-Party Liability – Bodily Injury & Death (Unlimited Coverage)

      If your car causes an accident resulting in bodily injury or death, we cover the compensation amount awarded by the court.

    • Third-Party Liability – Property Damage (Up to ₹7.5 Lakh)

      Covers damage caused by your car to third-party property, up to the applicable coverage limit.

    • Own Damage Cover

      Protects your car against accidental damage, fire, theft, and natural disasters such as floods and earthquakes, helping cover repair or replacement costs.

    • Natural & Man-Made Disaster Cover

      Covers damages caused by events such as floods, cyclones, earthquakes, riots, and vandalism.

    • Theft Protection

      Provides compensation for the loss of your vehicle due to theft, based on the Insured Declared Value (IDV).

    • In-Transit Damage Cover

      Covers repair costs if your car is damaged while being transported.

    • Personal Accident Cover

      Offers financial protection in the event of death or permanent disability resulting from a car accident. Coverage starts from ₹15 lakh.

    • Add-On Covers

      Customize your policy with optional add-ons such as Zero Depreciation, Roadside Assistance, and Engine Protection for enhanced coverage and peace of mind.

    • Intentional Damage

      Any damage caused to your car intentionally is not covered.

    • Depreciation

      Normal wear and tear, aging, and depreciation in the value of your car due to regular use are not covered.

    • Illegal Activities

      Claims arising from illegal activities, such as driving without a valid license, driving under the influence of alcohol or drugs, or using the car for criminal activities, are not covered.

    • Geographical Limits

      Your policy is valid only within India. Any accident or loss occurring outside India is not covered.

    • War-Related Damages

      Losses or damages resulting from war, invasion, nuclear risks, or related events are not covered.

    • Overloading the Vehicle

      Claims arising from accidents caused by exceeding the permitted passenger or load capacity of your car are not covered.

    • Unauthorized Vehicle Modifications

      Claims may be rejected if your vehicle has unauthorized modifications, including illegal electrical or mechanical alterations.

    • Racing or Speed Tests

      Any damage sustained while participating in racing, speed tests, or illegal stunt activities is not covered.

    • Use of Private Vehicles for Commercial Purposes

      Claims may be denied if a private vehicle is used for commercial or business purposes and suffers damage.

    Note: Please refer to the policy wording for a complete list of exclusions and detailed terms and conditions.

    How to Reduce Your Car Insurance Premiums?

    You can lower your car insurance premiums by making informed coverage choices, maintaining a clean driving record, and taking advantage of available policy benefits.

      

    What are Optional Add-Ons in Car Insurance?

    Optional add-ons in car insurance help enhance your policy coverage by providing extra protection against specific risks and unexpected vehicle-related expenses.

     

    Recommended Coverage by Car Age

    As your car gets older, its coverage requirements and risk factors change. Therefore, it makes certain policy types and add-ons more valuable than others.

    Car Age Recommended Policy Type Recommended Add-Ons

    New Car (0-3 Years)

    Package Car Insurance 

    Zero depreciation + Return to Invoice (RTI)

    Mid-Life Car (4-6 Years)

    Comprehensive Car Insurance 

    NCB protect + zero depreciation

    Old Car (7 Years +)

    Third Party + Own Damage 

    Roadside assistance + NCB protect

    Recommended Coverage by Fuel Type

    Different fuel types come with unique risks and repair costs. Thus, choosing fuel-specific add-ons can help you stay protected against costly repairs.

    Fuel Type Essential Add-Ons Why is it Necessary?

    Petrol

    Engine protection and roadside assistance

    Repair costs are lower, but floods can damage engines

    Diesel

    Engine protection + zero depreciation

    Spare parts are more expensive 

    CNG

    Fire protection

    CNG is highly flammable

    *Note: These could vary according to availability. Please use discretion while reading.

    Car Insurance for Electric Vehicles

    At Bajaj General Insurance, we understand the specialised requirements of your Electric Vehicles. This is why, with our EV insurance, you can safeguard your vehicle with a seamless digital insurance experience.

    Core Benefits for EV Owners

    1
    Comprehensive coverage against accidents, theft, and natural disasters.
    2
    Protection against third-party legal and financial liabilities.
    3
    Protection for critical EV components, such as the battery pack and electric motor.
    4
    Financial security against unexpected repair and replacement expenses.

    Value-Adding Add-On Covers

    1
    Electric Vehicle/ Hybrid System Protection Cover for costly battery repairs or replacements.
    2
    Key and lock replacement cover for keys with electronic chips.
    3
    Zero depreciation cover or Depreciation shield to reduce claim-related deductions.
    4
    24/7 roadside assistance with 24X7 Spot Assistance add-on for emergency support during breakdowns.

    Convenient Digital Experience

    1
    Buy/renew your EV insurance policy online easily through the Bajaj General App.
    2
    Easily check car insurance online, compare quotes, and manage your policy through our app.
    3
    Get access to over 7,200+ cashless garages across India for quick and hassle-free repairs.
    4
    Access policy documents instantly whenever you require.
     

    Car Insurance for a Second-Hand Car

    Just like a new car, a pre-owned vehicle also requires proper insurance coverage. During the online transfer of car ownership, ensure the insurance policy is transferred to your name within 14 days for continuous protection and legal compliance.

    Buying Car Insurance for a Second-Hand Car (New Policy)

    1
    Purchase a new insurance policy immediately if the previous owner’s coverage has expired or was unavailable previously.
    2
    Review the vehicle’s claims history carefully to understand previous accidents, damages, and insurance-related repair records before purchasing.
    3
    Evaluate whether third-party coverage is sufficient or if comprehensive insurance offers better financial protection for your vehicle needs.
    4
    Choose an appropriate Insured Declared Value carefully to balance affordable premiums and maximum claim settlement benefits effectively.

    Online Car Insurance Renewal/Transfer for a Second-Hand Car

    1
    Transfer the active insurance policy to your name within 14 days of purchasing the second-hand vehicle legally.
    2
    Be aware that No Claim Bonus (NCB) cannot be transferred to the new owner; it remains with the original owner.
    3
    Renew your car insurance policy on time to avoid coverage gaps and uninterrupted financial protection against unforeseen risks.
    4
    During renewal, review your requirements, compare car insurance plans online, and consider upgrading to a comprehensive car insurance policy.
     

    Why Should You Renew an Expired Car Insurance Policy Immediately?

    Renewing an expired car insurance policy immediately helps you avoid legal penalties, financial risks, and gaps in coverage during unexpected road incidents.

      
    LearnAboutBHNumberPlate

    Own a BH Number Plate Vehicle? Get the Right Insurance for It

    Are you thinking of getting a BH Number Plate? Find out everything you need to know.

     

    ● BH registered vehicles need pan-India coverage — not just state-level protection.

     

    ● Bajaj General car insurance covers your Bharat Series vehicle across every state, every road.

    What is IDV (Insured Declared Value)?

    Insured Declared Value (IDV) represents the maximum amount an insurer pays if the car is stolen or suffers total loss during an accident. It is calculated based on the vehicle's manufacturer-listed selling price after accounting for depreciation per its age. To sum it up,

    For instance, if your car's selling price is ₹10 lakh with a depreciated market value of ₹8 lakh, the insurer may fix the IDV at ₹8 lakh. It means you will be compensated up to ₹8 lakh during total loss.

    Check out the standard depreciation rates mandated by the IRDAI. 

    Age of Vehicle % of Depreciation for Fixing IDV

    Not exceeding 6 months 

    5%

    Exceeding 6 months but not exceeding 1 year

    15%

    Exceeding 1 year but not exceeding 2 years

    20%

    Exceeding 2 years but not exceeding 3 years

    30%

    Exceeding 3 years but not exceeding 4 years

    40%

    Exceeding 4 years but not exceeding 5 years

    50%

    What is No Claim Bonus (NCB) in Car Insurance?

    A No Claim Bonus (NCB) is a reward offered by motor insurance companies to policyholders for claim-free policy years. It is generally offered by the IRDAI to encourage responsible policy usage. 

    Thus, in case you do not file any claim during the first policy period, you can get around 20%, depending on the policy terms. It will help you to enjoy enhanced financial protection over time. However, you must remember that NCB applies to your car's own damage coverage, not the third-party premiums.

    Have a look at the table below to check out different NCB slabs as per IRDAI.

    Consecutive Claim-Free Years NCB Discount (on OD Premium)

    After 1st year

    20%

    After 2nd years

    25%

    After 3rd years

    35%

    After 4th years

    45%

    After 5th years

    50%

    GST on Car Insurance Premiums 

    It is ok not to add a premium amount and calculations of 0% GST but we need to add the recent update from gov about the same.

    As per the current Goods and Services Tax (GST) regime of India, car insurance premiums attract an 18% GST rate. It is applicable to both Own Damage (OD) premiums and Third Party (TP) insurance premiums. Have a look at the example to understand how it works.

    Step-by-Step Guide

    How to Buy Car Insurance Online?

    How To Buy

    • 1

      Download the Bajaj General App from App stores or click "Get Quote"

    • 2

      Register or log in to your account.

    • 3

      Enter your motor details

    • 4

      You will be redirected to the motor Insurance Page.

    • 5

      Ensure to check your No Claim Discount

    • 6

      Choose Insured Declared Value (IDV) that reflects your motor value

    • 7

      Evaluate Covers, Add Ons, Optional Covers and Exclusions

    • 8

      Select a plan from the recommended options, or customize your own plan

    • 9

      Review the premium and other coverage details

    • 10

      Proceed with the payment using your preferred method

    • 11

      Receive confirmation of your purchased policy via email and SMS

    How To Renew

    • 1

      Login to the app

    • 2

      Enter your current policy details

    • 3

      Review and update coverage if required

    • 4

      Check for renewal offers

    • 5

      Add or remove riders

    • 6

      Confirm details and proceed

    • 7

      Complete renewal payment online

    • 8

      Receive instant confirmation for your policy renewal

    How to Claim

    • 1

      Download our Bajaj General App on Android or iOS

    • 2

      Register or login to use Motor On the spot claim for a smooth process

    • 3

      Enter your policy and accident details (location, date, time)

    • 4

      Save and click Register to file your claim

    • 5

      Receive an SMS with your claim registration number

    • 6

      Fill in the digital claim form and submit NEFT details

    • 7

      Upload photos of damaged parts as instructed

    • 8

      Upload your RC and driving license

    • 9

      Receive an SMS with the proposed claim amount

    • 10

      Use the SMS link to agree/disagree with the claim amount

    • 11

      Agree to receive the amount in your bank account

    • 12

      Caringly Yours

    Contact Us

    • 1

      For any further queries, please reach out to us

    • 2

      Toll Free : For Sales :1800-209-0144

    • 3

      Email ID: careforyou@bajajgeneral.com

    How to Check Your Car Insurance Status Online?

    It is easier than ever to check car insurance online. Whether you are relaxing at home or on the go, staying updated ensures you are always legally compliant and protected on the road. Here is a quick, hassle-free guide on how to check car insurance validity online across various platforms:

    Via the Bajaj General Website (Insurer Portal)

    1
    Click on the ‘Profile’ icon. 
    2
    Log in using your registered mobile phone number.
    3
    Go to the 'My Policies' section to view your car insurance plan and check its current status.

    Via the Bajaj General App

    1
    Open the ‘Bajaj General' mobile app on your smartphone.
    2
    Log in using your registered credentials.
    3
    Tap on the 'Policy Details' tab to instantly view your active motor insurance status.

    Via the VAHAN Portal

    1
    Go to the government's official Parivahan Sewa website.
    2
    Click on 'Informational Services', then choose 'Know Your Vehicle Details'.
    3
    Enter your car's registration number and the captcha code.
    4
    Click 'Search Vehicle' to see your insurance validity along with your vehicle's registration details.
     

    Download Four-wheeler Policy Documents.

    Get instant access to your policy details with a single click.

    How to Make a Claim for Your Bajaj General Car Insurance?

    Searching for ‘How to claim car damage insurance?’. With Bajaj General Insurance, it is easier than ever. We offer 2 types of claim procedures cashless and reimbursement. Let’s understand them below:

    Cashless Car Insurance Claims

    1
    Call your insurance provider or visit your provider’s website or app to register your cashless claim.
    2
    Receive the claims registration number that is sent to you on successful registration.
    3
    Move your damaged car to an authorised cashless garage shed to initiate the repairs. For a cashless garage, you can take your vehicle only to network garages, as transactions between your insurance provider and the garage happen directly.
    4
    Submit the required documents to your surveyor.
    5
    Once surveyed, your insurance company confirms the liability.

    Reimbursement Claims Insurance Policy

    1
    Call your insurance provider or visit your provider’s website or app to register your reimbursement claim.
    2
    Receive the claims registration number, which is sent to you on successful registration.
    3
    Move your damaged car to a garage near you. In this case, it is not mandatory to get your car serviced from a network-authorised garage.
    4
    Submit the required documents to your surveyor.
    5
    Once surveyed, your insurance company confirms the liability and initiates the reimbursement procedure.
     

    What are the Documents Required for Car Insurance Claim Reimbursement?

    When you file a car insurance online claim with Bajaj General Insurance Limited, submitting the correct documents helps ensure a smooth and timely settlement. The records required may vary depending on whether the claim is for cashless or reimbursement.

    General/ Common Documents (Required for Most Claims)

    1
    A duly filled and signed claim form.
    2
    Copy of the Registration Certificate (RC). 
    3
    One officially valid ID proof, such as Aadhaar or PAN. 
    4
    Original claim form along with a NEFT mandate form for direct bank settlement.
    5
    Certified copy of an officially valid document and PAN/Form 60 for KYC or income proof.
    6
    Copy of the driving licence of the person driving at the time of the accident.
    7
    Copy of the insurance policy, either physical or digital.
    8
    A FIR or police report, if required, is mandatory in cases of theft or third-party injury/death.
    9
    Garage estimate and original repair invoice as proof of expenses.
    10
    Cancelled cheque for NEFT payment in non-cashless cases.
     

    What are the Car Insurance Terms You Need to Know About?

    • 1

      Premium: It is the sum that the policyholder needs to pay as per the policy. To enjoy the maximum benefits of the policy, it's important to pay the insurance premium on time.

    • 2

      Fixed Deductible: It is an amount that needs to be paid during an insurance claim, fixed as per the standard wording decided by the regulator. The fixed deductible charges are also known as compulsory or file charges.

    • 3

      Voluntary Deductible: It is that part of the claim that is to be borne by the policyholder voluntarily. In case the voluntary deductible is high, the insurance premium for the car will be low.

    • 4

      Policy Endorsement: In a car insurance policy, an endorsement means an official amendment made to an existing policy. It basically reflects changes such as vehicle details, personal information, coverage additions, updates in your car insurance policy. 

    • 5

      Total Loss: The insured vehicle shall be treated as a CTL if the aggregate cost of retrieval and / or repair of the vehicle, subject to terms and conditions of the policy, exceeds 75% of the IDV of the vehicle.

    • 6

      Break-in Inspection: It may occur when your coverage expires and isn't renewed before the policy ends. To reactivate coverage, the insurer conducts an inspection to evaluate the pre-existing damage to your car. 

    • 7

      Consumable: Consumables are generally the parts of the car, like fuel filters, gearbox oil, grease, and engine oil. These items generally deteriorate over time, get used up, or get discarded during routine maintenance or repairs.

    • 8

      Claim Settlement Ratio: The claim settlement ratio means the percentage of claims successfully settled by an insurer in a policy year. Thus, a higher ratio often reflects reliable customer service and efficient claim processing.

    • 9

      Depreciation: Every year, the car’s value decreases by a specific percentage. The decrease in the value is known as depreciation. Also, during partial loss claims, a certain % of deductions is applied to the allowed parts, depending on the nature of the parts.

    Read More

    Frequently Asked Questions on Car Insurance

    What is car insurance and why is it mandatory in India?

    Car insurance is a policy that covers your car against accidents, theft, fire, and other risks. In India, at least third‑party cover is mandatory under the Motor Vehicles Act to protect others from injury or property damage caused by your vehicle, helping you stay legally compliant and financially secure.

    What are the benefits of buying car insurance online?

    Buying Affordable car insurance online is faster and easier—compare plans, customise add-ons, get instant quotes, and renew in minutes. You also save time on paperwork and can access policy documents anytime. With Bajaj General Insurance, you can choose a comprehensive cover and useful add-ons like zero depreciation for better protection.

    Which types of vehicles can be insured online?

    Most private vehicles can be insured online with Bajaj General Insurance—hatchbacks, sedans, SUVs, and electric cars too. Simply enter your vehicle details to get Car insurance quotes instantly. For certain cases (like very old vehicles or modified cars), you may be asked for extra details before the policy is issued.

    Is an online car insurance policy the same as an offline one?

    Yes. An online policy offers the same legal validity and coverage as an offline one—the difference is the buying experience. You still get the same terms, add-ons, and claims process. To choose the Best car insurance, focus on coverage, claim support, network garages, and add-ons like engine protection or zero dep.

    Do I need car insurance to register a new vehicle in India?

    Yes, insurance is required for registration—at minimum, third‑party cover. While car insurance prices vary by vehicle and city, you can often reduce out-of-pocket impact by selecting the right IDV, voluntary deductible, and suitable add-ons. Bajaj General Insurance offers third‑party and comprehensive options for new cars.

    How is the Insured Declared Value (IDV) calculated and why does it matter?

    In a Car insurance policy, IDV is your car’s approximate market value after depreciation (based on ex‑showroom price, age, and model). It matters because it impacts your premium and the payout in case of total loss or theft. Setting IDV too low reduces protection; too high increases premium.

    What is the difference between third-party and comprehensive car insurance?

    In India, third‑party insurance covers injury/death and property damage to others—mandatory by law. Comprehensive insurance covers third‑party liabilities plus damage to your own car due to accidents, theft, fire, floods, and more, and allows add-ons like zero depreciation and roadside assistance for broader protection.

    How do I check if insurance is available for my car?

    To check Car insurance online, enter your registration number, car details, and previous policy info on the Bajaj General website to view plan availability and get quotes. If your policy is active, you can also verify status via your insurer’s portal/app or through the VAHAN database where applicable.

    How can I get a duplicate copy of my car insurance policy?

    You can download a duplicate policy copy from the Bajaj General Insurance website/app using your registered mobile/email, policy number, or vehicle details. This won’t change your coverage or Car Insurance Price. With Bajaj General Insurance, you can usually access the e-policy instantly and share it digitally for compliance and claims.

    How do I find my car insurance policy number?

    Your Car insurance policy number is printed on the policy document, renewal notice, and insurer emails/SMS. You can also find it by logging into the insurer’s website/app using your registered mobile number, email, or vehicle registration details. If needed, customer support can help after basic verification.

    What should I do if there is an error in my car insurance policy?

    If you spot an error (name, address, vehicle details, NCB, engine/chassis number), contact the insurer immediately and request an endorsement with supporting documents. If you buy car insurance online from Bajaj General Insurance, you can raise a service request digitally to correct details quickly and avoid claim issues later.

    What happens if I lose my car insurance policy document?

    If you lose your policy copy, you can easily download the e-policy from the Bajaj General Insurance website/app or request a duplicate via customer support. This does not change coverage or Car Insurance Price. With Bajaj General Insurance, your digital policy is easy to access anytime for compliance and claims.

    How is a car insurance premium calculated?

    A four wheeler insurance premium depends on vehicle make/model, age, city, IDV, claim history/NCB, fuel type, add-ons, and applicable taxes. Third‑party premium is set by the regulator, while own-damage is risk-based. Choose the right cover and add-ons in Bajaj General Insurance for value and protection.

    Will my premium increase if I add only one add-on cover?

    For car insurance in India, adding one add-on can increase premium, but the increase depends on the add-on and car profile. For example, zero depreciation usually costs more than roadside assistance. Pick add-ons that match your usage and need to keep costs efficient—Bajaj General Insurance lets you customise add-ons easily.

    Does choosing a lower IDV reduce my car insurance premium?

    Yes. In 4-wheeler insurance, a lower IDV usually reduces the own-damage premium because the insurer’s payout limit is lower. However, it can also reduce your claim payout in case of total loss or theft. Set an IDV close to market value for the right balance of savings and protection.

    Can I pay my car insurance premium in EMI?

    Bajaj General Insurance allows car insurance premium payment via EMI options online or approved financing methods, subject to terms. If EMI is available at checkout, you can choose tenure and complete payment online. Check Bajaj General Insurance’s payment options during purchase or renewal.

    Do married couples get a discount on car insurance?

    Generally, car insurance pricing in India doesn’t offer a standard “married couple” discount. Premium is usually based on car details, location, claim history, and add-ons. The easiest way is to get car insurance quote online and compare options—Bajaj General Insurance quotes reflect your exact vehicle profile.

    What is No Claim Bonus (NCB) in car insurance?

    NCB is a reward for claim-free years on your own-damage cover, given as a discount on renewal premium (up to 50% over time). It belongs to you, not the car, and can be transferred when you switch insurers. An instant car insurance quote will factor NCB if you declare it correctly.

    What is zero depreciation cover in car insurance?

    In a car insurance policy, zero depreciation (zero dep) cover reduces or removes depreciation deductions on replaced parts during claims, increasing your payout—especially useful for newer cars. It typically applies to select parts and has terms/limits. Bajaj General Insurance offers zero dep as an add-on for broader protection.

    Does car insurance cover pre-existing or previous damage?

    In car insurance in India, pre-existing/old damage is usually not covered. Insurance is designed for unforeseen events occurring during the policy period. If the insurer identifies prior damage, it may be excluded or require inspection before issuing own-damage cover. Ensure accurate disclosure and consider inspection when buying Bajaj General Insurance online.

    How do I raise a car insurance claim?

    To raise a claim, inform the insurer(Bajaj General) immediately, share incident details, photos, and vehicle documents, and get the car inspected. For repairs, choose cashless option at a network garage or reimburse later. If you buy car insurance online with Bajaj General Insurance, you can register claims digitally for quicker updates.

    What is the first step to initiate a car insurance claim?

    The first step is to notify your insurer as soon as the incident occurs and note the claim reference number. Quick intimation helps smooth inspection and documentation, regardless of Car Insurance Price. Keep photos, location details, and driver/vehicle documents ready to avoid delays in approval and settlement.

    Is an FIR (First Information Report) required to file a car insurance claim?

    In four-wheeler insurance, an FIR is typically required for theft, major accidents involving injury/death, third-party property damage disputes, fire, and suspicious cases. For minor own-damage claims, an FIR may not be necessary. Confirm requirements with your insurer and submit all documents promptly to speed up processing.

    How long does it take for a car insurance claim to be settled?

    In car insurance India, claim timelines depend on damage type, documentation, inspection, and garage coordination. Cashless claims often move faster once repairs and approvals are completed. Theft or total loss takes longer due to FIR and police reports. Submitting complete documents early helps Bajaj General Insurance settle claims more quickly.

    What is a cashless car insurance claim?

    A cashless claim in 4-wheeler insurance means repairs are done at a network garage, and the insurer pays the approved repair bill directly, so you pay only deductibles and non-covered items. It reduces out-of-pocket burden and paperwork. Bajaj General Insurance offers cashless service across its network garages.

    How many times can I make a car insurance claim in a year?

    You can make multiple car insurance claims in a year as needed, as long as the policy is active and coverage applies. However, frequent claims may reduce or remove your NCB and can impact renewal premium. Check add-on limits (like roadside assistance) since some benefits may have usage caps.

    Will my NCB be affected if I claim for loss of personal belongings or key protect?

    NCB usually applies to own-damage claims. If you claim under add-ons like key protect or personal belongings, NCB impact depends on policy terms and claim classification. Always review wording before filing, as it can affect renewal. When comparing car insurance quotes, check whether such add-on claims affect NCB.

    Can I claim car insurance after the policy expires for an incident that happened during the policy term?

    Claims are generally valid if the incident happened during the active policy period, but you should inform the insurer immediately. Delayed intimation after expiry may complicate verification and can be rejected if policy conditions aren’t met. The best car insurance is one you renew on time and report incidents promptly.

    Should I avoid raising a small claim to protect my NCB?

    Often, yes—if the repair cost is close to your deductible and you risk losing NCB, paying out of pocket may be better. Compare your claim amount vs potential NCB savings on renewal. A car insurance policy online makes it easy to review cover, deductibles, and NCB impact before deciding.

    Will my car insurance cover a claim if the car was overloaded with passengers?

    In 4-wheeler insurance, overloading beyond the vehicle’s permitted seating capacity can be treated as a policy breach and may lead to claim reduction or rejection, especially if it contributed to the accident. For smoother claims, follow RC(Registration Certificate) seating limits and policy terms, and disclose facts accurately during claim intimation.

    What are the key things to check when renewing car insurance online?

    When you renew car insurance online, check the policy expiry date, IDV, existing add-ons, deductible, NCB eligibility, claim history, and any changes in address or vehicle use. Compare coverage—third-party vs comprehensive—and confirm network garage access. Bajaj General Insurance lets you customise add-ons like zero depreciation for better protection.

    How long does it take to renew car insurance online?

    Car insurance renewal online usually takes just a few minutes if your vehicle and previous policy details are available. Payment confirmation is instant, and the renewed policy is typically issued immediately.

    When will I receive my policy document after online renewal?

    When you renew car insurance online, you usually receive the policy document instantly via email/SMS link and can download it from the insurer’s portal/app. Keep a digital copy on your phone for easy access. If any verification is pending, issuance may take longer until requirements are completed.

    Is renewing car insurance online cheaper than offline?

    For 4-wheeler insurance, online renewal can be cost-effective because it’s quick to compare plans, adjust IDV, choose deductibles, and select only needed add-ons. However, the base premium follows the same rating rules. Your final price depends on vehicle profile, NCB, add-ons, and claim history—not just the channel.

    What is the cost of car insurance renewal?

    Car insurance renewal cost depends on your car’s IDV, age, city, claim history, NCB, add-ons chosen, and applicable taxes. Third-party premiums are regulator-set, while own-damage is risk-based. For an accurate amount, generate a personalised renewal quote—Bajaj General Insurance provides quick online renewals with custom add-ons.

    What does renewal mean in the context of car insurance?

    Renewal means extending your policy for the next term (usually one year) before it expires, so your coverage continues without a break. Renewing on time helps retain NCB. Car Insurance Price at renewal may change based on IDV, claims, add-ons, and rates.

    Can car insurance be renewed entirely online?

    Yes, a car insurance policy can usually be renewed fully online—update details, choose coverage and add-ons, pay, and download the renewed policy instantly. If your policy has lapsed, an inspection may be required before own-damage cover is activated. Bajaj General Insurance supports end-to-end online renewal for eligible cases.

    What is the renewal date of my car insurance policy?

    Your four-wheeler insurance renewal date is the policy expiry date shown on your policy schedule, e-policy PDF, insurer app/portal, and renewal reminders sent via SMS/email. It’s best to renew a few days early to avoid a lapse, protect NCB, and ensure uninterrupted coverage and claim eligibility.

    Can I renew my car insurance after it has expired?

    Yes, in car insurance India, you can renew after expiry, but it creates a break in coverage. A lapsed policy may require vehicle inspection, and you may lose NCB benefits. To avoid claim rejection for incidents during the gap, renew as soon as possible—Bajaj General Insurance allows online renewal and inspection flows where needed.

    How do I renew an expired car insurance policy online?

    For car insurance renewal after expiry, enter your vehicle and previous policy details online, choose coverage (third-party/comprehensive), and complete any required inspection. After approval, pay and download the renewed policy. Renew quickly to minimise coverage gaps and regain protection—Bajaj General Insurance offers a guided online renewal process.

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    What Customer Say About Bajaj General Car Insurance?

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