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    Cyber Insurance

    Digital Suraksha Group Insurance Policy

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    Key Features

    Shielding You in the Cyberverse

    Coverage Highlights

    Key benefits of this plan
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    • No Deductibles

    Enjoy peace of mind with “no upfront payments” required for covered claims

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    • No Sublimits

    Benefit from comprehensive coverage with “no sublimits” for different areas

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    • Smart Home Protection

    Get coverage for the costs of restoring or decontaminating your smart home devices affected by malware attacks

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    • Family Coverage Extension

    Extend your coverage to include your family with an additional premium

    Inclusions

    What's covered?
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    • Digital Theft of Funds

    Pays agreed amount in case of financial losses due to unauthorized access to your accounts caused by phishing or email spoofing

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    • Identity Theft

    Pays agreed amount in case of lost wages, credit monitoring costs, and the cost of prosecution related to identity theft.

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    • Data Restoration

    Pays for IT services to recover data or fix devices after a cyber attack

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    • Cyber Bullying, Cyber Stalking, and Loss of Reputation

    Covers the cost of prosecution against a third party for committing cyber bullying or stalking

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    • Cyber Extortion

    Covers Loss that the Insured Beneficiary incurs solely and directly as a result of a Cyber Extortion Threat first Discovered during the Period of Insurance

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    • Social Media/Media Liability

    Covers Legal liability that directly results from the Identity Theft of the Insured Beneficiary from a legitimate Social Media account of the Insured Beneficiary by Cyber Attack

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    • Privacy Breach and Data Breach Liability

    Pays agreed amount for costs including legal fees incurred by the Insured Beneficiary for a Claim for Damages lodged by the Insured Beneficiary

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    • Malware Cover

    Covers cost incurred due to damage caused by Malware received through SMS, File transfer, downloaded programs from Internet or any other digital means by the Insured Beneficiary’s Computer System which has resulted in information stored in the Insured Beneficiary’s Computer System being damaged or altered or disrupted or misused

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    • Phishing Cover

    Pays agreed amount for Direct and Pure Financial Loss sustained by the Insured Beneficiary by being an innocent victim of an act of Phishing by a third party

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    • Note

    Please read policy wording for detailed terms and conditions

    Exclusions

    What's not covered?
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    • Dishonest or Improper Conduct

    Any: a) deliberate, criminal, fraudulent, dishonest or malicious act or omission; or b) intentional or knowing violation of any duty, obligation, contract, law or regulation; by the Insured Beneficiary c) Any losses that are caused intentionally & against the law

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    • Bodily Injury

    Any actual or alleged bodily injury, sickness, mental anguish or emotional distress or disturbance, disease or death of any person howsoever caused

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    • Property Damage

    Any damage to or destruction of any tangible property, including loss of use thereof

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    • Contractual Liability

    Any liability under any contract, agreement, guarantee or warranty assumed or accepted by an Insured Beneficiary except to the extent that such liability would have attached to an Insured Beneficiary in the absence of such contract, agreement, guarantee or warranty

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    • Unsolicited Communication

    Any distribution of unsolicited correspondence or communications (whether in physical or electronic form), wiretapping, audio or video recordings or telephone marketing

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    • Trade Secrets and Intellectual Property

    Any actual or alleged plagiarism or infringement of any Trade Secrets, patents, trademarks, trade names, copyrights, licenses or any other form of intellectual property

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    • War, Terrorism including Cyber Terrorism and Governmental Acts and Trading

    Any losses or liabilities connected with any types of purchase or sale transactions or other dealing in securities, commodities, derivatives, foreign or Federal Funds, currencies, foreign exchange, cryptocurrencies and the like

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    • Note

    Please read policy wording for detailed terms and conditions

    What is Digital Suraksha Group Cyber Insurance?

    In this era of a digital-first world, convenience comes with new risks. From phishing scams and identity theft to unauthorised transactions, a single click can leave you with a significant financial loss.

    This is why Bajaj General Insurance has designed a specialised Digital Suraksha Insurance to provide you with financial protection against specified digital and cyber-related risks, ensuring you stay prepared against evolving online threats.

    Whether you rely on digital platforms and electronic communication for your everyday activities, Digital Suraksha Insurance can provide financial and legal protection against specified cyber-related risks, subject to the applicable policy terms and conditions.

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    Quick Overview

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      Comprehensive Protection:

      1. The policy provides protection for specified losses arising from risks such as identity theft, IT theft, phishing, e-mail spoofing, malware and cyber extortion, as per policy terms and limits.

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      Wide Range of Optional Extensions:

      1. Digital Suraksha Bajaj General Insurance provides various add-ons, which require additional premium, such as lost wallet and worldwide cover.

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      Multiple Cyber Risks Covered:

      1. From cyber attacks and phishing to unauthorised cash withdrawal from an ATM, it covers a variety of financial losses.

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      Switched Period:

      1. Through our designated app, insured beneficiaries can select the days on which they want the cover to be active.

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      About Bajaj’s Plan:

      1. Bajaj General Group Cyber Safe Insurance offers 24/7 customer support and flexibility to customise plans with multiple add-ons.

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      Who Needs It:

      1. Organisations whose employees or customers regularly use online banking, digital payments and electronic communication can get this policy.

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      Claim Process:

      1. To avoid claim rejection under our policy, the beneficiary must provide written and detailed proof of the financial loss.

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      Seamless Digital Experience:

      1. Managing your Digital Suraksha Insurance can be convenient through our designated digital channels, including the Bajaj General App, wherever applicable.

    Read More

    Why Choose Bajaj General Insurance for Digital Suraksha Group Cyber Cover?

    Have a look at the section below to understand how digital suraksha insurance of Bajaj General Insurance provides reliable digital protection to businesses.

    • 1. Comprehensive Digital Protection

      From protection against unauthorised digital transactions like spoofing through emails to transactions involving forged signatures or physical documents, the policy safeguards employees against covered financial loss.

    • 2. Simplified Claims Assistance

      At Bajaj General Insurance, you can enjoy a seamless digital claim. Whether you select our official website or the Bajaj General App, by providing written and detailed proof of the financial loss, you can settle claims conveniently.

    • 3. 24/7 Customer Support

      Our dedicated customer service team is always at your service to offer you round-the-clock assistance. From filing claims to verifying policy-related issues, we will ensure you get complete assistance with this group cyber insurance policy.

    • 4. Protection Beyond Digital Transactions

      Even though the base policy only covers digital fraud, with our specialised add-ons like ATM Withdrawal Robbery, Cyber Extortion Cover, Counselling Expenses and Lost Wallet Cover, you can provide all-around protection to the employees.

    • 5. Builds Employee Trust

      By protecting against certain covered financial losses arising from digital fraud and identity theft, Digital Suraksha Group Insurance can offer employees/customers an added layer of financial security and confidence.

    Why Group Cyber Cover Matters for Members?

    Group cyber cover matters for members because it provides financial protection against certain covered digital and physical financial assets as discussed below.
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    1. As employees/customers increasingly rely on digital banking, cyber protection can become an important part of financial security.
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    1. The policy addresses certain financial losses involving identity theft, including specified unauthorised transactions.
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    1. Since financial losses cover certain cyber-related incidents, it can reduce company downtime.
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    1. It helps employees/customers to be aware of cyber risks to protect their accounts, devices and personal information.
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    You can customise your coverage with a range of optional coverage designed to address specific cyber-related risks.

    Key Features of Digital Suraksha Group Cyber Insurance

    From coverage for unauthorised digital and physical transactions to ensuring better risk management, here are prominent features of the Digital Suraksha Group Cyber Insurance.

    What is Covered Under Digital Suraksha?

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      Cyber Attack:

      1. The policy covers the financial loss resulting from the transmission of unauthorised data to the insured beneficiary’s computer system or to a third Party’s computer. 

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      Phishing or Spoofing:

      1. With this policy, beneficiaries will get protection for certain financial losses when fraudsters impersonate trusted entities electronically to obtain usernames, passwords, card details or money. 

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      ATM Withdrawals:

      1. Unauthorised cash withdrawal from an ATM using a credit, debit or cash card is covered in the policy as per the specific terms and conditions. 

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      Protection Against Financial Fraud:

      1. If the use of forged signatures or physical documents attributed to the insured beneficiary results in any financial loss, our policy will give coverage. 

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      SIM Jacking:

      Financial losses arising when a third party replaces the insured beneficiary’s SIM card without their knowledge or consent are covered, subject to policy terms.

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      Lost Wallet:

      1. If the Lost Wallet extension is included in the policy, the beneficiary will get compensation. However, it is mandatory to file a police report and inform the insurer within 24 hours of discovering the loss.

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      Lost or Stolen Device:

      1. With the optional extension of this policy, the insured will get coverage for financial transactions resulting from identity theft through the lost or stolen device. But it does not cover the replacement cost of the lost or stolen device.

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      Cyber-Extortion Cover:

      1. This optional coverage provides financial protection to cover eligible expenses to resolve a cyber-extortion threat, as per the policy terms and conditions.

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      Worldwide Cover:

      1. To extend the territorial scope of the coverage beyond India,  the companies can opt for the worldwide cover extension with an additional premium.

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      Restoration Cost:

      1. By selecting this optional extension, the sum insured specified in the certificate of insurance can be reinstated based on the policy terms and conditions.

    Read More

    What is Not Covered Under Digital Suraksha?

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      Gross Negligence: This policy specifically excludes losses where the insured was grossly negligent in safeguarding personal data. 

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      Intentional or Dishonest Acts:

      1. If the financial losses arise from fraudulent, dishonest or intentional acts by the insured beneficiary, the insurance company will not be liable to pay the claim.

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      Crypto or Trading Losses:

      1. Financial losses connected with securities, commodities, derivatives, foreign exchange, cryptocurrencies, or non-fiat currencies are not part of digital risk and phishing insurance.

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      Previous Incidents:

      1. Cyber fraud that occurs before the risk inception date is generally excluded and is subject to the policy's continuous-renewal provision. 

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      Network Outages: Losses caused by external network outages or disturbances, such as power, internet, cable or telecommunications outages, are excluded from this policy. 

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      Unexplained or Mysterious losses: When the insured member discovers money is missing without adequate proof can be labelled as a mysterious disappearance that is excluded. 

    Read More

    Who Should Buy This Policy?

    The digital suraksha insurance of Bajaj General Insurance will be beneficial for the following companies.
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    1. Organisations whose employees/customers frequently use digital banking, payments and electronic communication may consider this protection.
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    1. Companies that want to provide additional financial protection for employees against specified transaction risks.
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    1. Organisations expanding their digital presence can get this policy to add another layer of protection against covered financial risks.
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    1. Businesses handling sensitive client data and protecting it from financial losses arising from identity theft.

    How To List

    How to Buy Digital Suraksha Group Insurance Online?

    How to Buy

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      Visit Bajaj General website

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      Enter personal details

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      Compare cyber insurance plans

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      Select suitable coverage

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      Check discounts & offers

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      Add optional benefits

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      Proceed to secure payment

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      Receive instant policy confirmation

    How to Renew

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      Login to the renewal portal

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      Enter your current policy details

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      Review and update coverage if required

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      Check for renewal offers

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      Add or remove riders

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      Confirm details and proceed

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      Complete renewal payment online

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      Receive instant confirmation for your policy renewal

    How to Claim

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      Notify Bajaj General about the claim

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      Submit all the required documents

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      Choose cashless or reimbursement mode for your claim

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      Avail treatment and share required bills

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      Receive claim settlement after approval

    How to Port

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      Check eligibility for porting

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      Compare new policy benefits

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      Apply before your current policy expires

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      Provide details of your existing policy

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      Undergo risk assessment by Bajaj General

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      Receive approval from Bajaj General

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      Pay the premium for your new policy

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      Receive policy documents & coverage details

    Download Policy Document

    Get instant access to your policy details with a single click.

    How to File a Claim?

    To file a claim for the Digital Suraksha insurance, you have to follow these simple steps.

    Cashless Claim

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    1. You must inform us about the covered financial loss within the applicable timeframe.
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    1. Next, the beneficiary needs to complete the prescribed claim form with accurate details about the incident.
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    1. Submit relevant records, such as bank statements or other supporting documents requested by us, as proof of the financial loss.
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    1. We will review the submitted information and determine admissibility according to the Certificate of Insurance.
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    1. Once the claim is approved, the admissible amount will be settled according to the applicable policy conditions and limits.

    Reimbursement Claim

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    Receive treatment at any hospital of your choice and pay the medical expenses.
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    Notify us about the claim within the prescribed timeline.
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    Complete the claim form and attach all necessary supporting documents.
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    Submit original hospital bills, discharge summary, medical reports, prescriptions, and payment receipts.
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    We will review the submitted documents and assess the claim as per the policy terms.
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    Once approved, the admissible claim amount will be reimbursed to your registered bank account.
     

    Frequently Asked Questions on Digital Suraksha Group Insurance

    Can I cover my family under one policy?

    Family members are not automatically covered under the Digital Suraksha Group Insurance Policy. In fact, the coverage is only applicable if they are specifically included as insured beneficiaries under the group scheme. 

    Does this policy cover UPI or online banking fraud?

    Yes, the UPI or online banking fraud losses may be covered if they qualify as unauthorised digital financial transactions resulting from phishing, spoofing, or SIM jacking. However, the coverage is subject to the policy terms, exclusions, limits and applicable Certificate of Insurance.

    Is cyberbullying of my child covered?

    No, cyberbullying is not specifically covered. This is because this policy focuses on specified financial losses arising from unauthorised transactions and identity theft, subject to applicable terms and conditions.

    What happens if my online shopping order is never delivered after payment?

    No, an undelivered online shopping order is not automatically covered under the Digital Suraksha policy. Since this policy focuses on specified financial losses arising from unauthorised digital or physical transactions, a non-delivery dispute would not be considered for a claim.

    Does the policy cover ransomware or cyber extortion demands?

    Although cyber extortion is not covered under the base policy, the policyholder can include it as an optional extension. Afterwards, with this extension, the beneficiaries will get coverage for the financial loss resulting from the extortion as per the policy terms.

    Is my smart home covered under this policy?

    No, there is no standalone smart-home protection in the Digital Suraksha policy. However, certain device-related losses can be covered if you select the lost or stolen Device extension as per the applicable terms and conditions.

    Does the policy cover my connected car?

    No, the policy does not specifically provide cover for a connected car. This is because this policy primarily protects against specified financial losses arising from unauthorised transactions and identity theft. Thus, any vehicle-related loss is not a part of the coverage.

    What is excluded from this policy?

    The policy generally excludes certain losses arising from gross negligence, intentional or dishonest acts, unexplained loss, investment activities, external network disruptions and lost or stolen devices under the base cover. However, with the relevant optional extension, the policyholder can offer this benefit to the insured beneficiary.

    How soon must I report a claim?

    The beneficiaries are required to file the claims within the applicable timeframe as specified in the policy or relevant extension. In fact, some extensions have specific deadlines, such as for lost wallet and ATM withdrawal robbery claims, the beneficiary needs to notify the insurer within 24 hours of discovering the incident.

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    What Our Customers Say About Digital Suraksha Group Insurance

    Great Protection

    My company was hacked, but my cyber insurance had my back. The best decision I ever made!

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    Reena Khatun

    Mumbai

    5

    17th May 2025

    Highly Recommended

    Had a phishing attack last month, but I didn’t lose a rupee because of my cyber insurance. Highly recommend! 🛡️

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    Harsh Tiwari

    Bengaluru

    5

    4th Feb 2025

    Easy Protection

    If you surf the internet every day, cyber insurance is a must. This app made getting insured so easy! 🚀

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    Ajay Kumar

    Delhi

    5

    3rd Feb 2025

    Seamless process

    I purchased my cyber risk coverage through this app, and the process was seamless! Now I feel more secure online.

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    Shivani Gupta

    Mumbai

    5

    3rd Feb 2025