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Cyber Insurance

OTP Fraud Insurance Coverage

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Plans starting at ₹ 1/day*

Shielding you in the digital universe with our Cyber Insurance

Coverage Highlights

Key benefits of this plan
  • No Deductibles

Enjoy peace of mind with “no upfront payments” required for covered claims

  • No Sublimits

Benefit from comprehensive coverage with “no sublimits” for different areas

  • Smart Home Protection

Get coverage for the costs of restoring or decontaminating your smart home devices affected by malware attacks

  • Family Coverage Extension

Extend your coverage to include your family with an additional premium

  • Note

*Premium for SI of ₹ 50,000 starts at ₹ 365 annually excluding taxes

Inclusions

What's covered?
  • Digital Theft of Funds

Pays agreed amount in case of financial losses due to unauthorized access to your accounts caused by phishing or email spoofing

  • Identity Theft

Pays agreed amount in case of lost wages, credit monitoring costs, and the cost of prosecution related to identity theft.

  • Data Restoration

Pays for IT services to recover data or fix devices after a cyber attack

  • Cyber Bullying, Cyber Stalking, and Loss of Reputation

Covers the cost of prosecution against a third party for committing cyber bullying or stalking

  • Cyber Extortion

Covers Loss that the Insured Beneficiary incurs solely and directly as a result of a Cyber Extortion Threat first Discovered during the Period of Insurance

  • Social Media/Media Liability

Covers Legal liability that directly results from the Identity Theft of the Insured Beneficiary from a legitimate Social Media account of the Insured Beneficiary by Cyber Attack

  • Privacy Breach and Data Breach Liability

Pays agreed amount for costs including legal fees incurred by the Insured Beneficiary for a Claim for Damages lodged by the Insured Beneficiary

  • Malware Cover

Covers cost incurred due to damage caused by Malware received through SMS, File transfer, downloaded programs from Internet or any other digital means by the Insured Beneficiary’s Computer System which has resulted in information stored in it to be damaged or altered or disrupted or misused

  • Phishing Cover

Pays agreed amount for Direct and Pure Financial Loss sustained by the Insured Beneficiary by being an innocent victim of an act of Phishing by a third party

  • Note

Please read policy wording for detailed terms and conditions

Exclusions

What's not covered?
  • Dishonest or Improper Conduct

Any: a) deliberate, criminal, fraudulent, dishonest or malicious act or omission; or b) intentional or knowing violation of any duty, obligation, contract, law or regulation; by the Insured Beneficiary c) Any losses that are caused intentionally & against the law

  • Bodily Injury

Any actual or alleged bodily injury, sickness, mental anguish or emotional distress or disturbance, disease or death of any person howsoever caused

  • Property Damage

Any damage to or destruction of any tangible property, including loss of use thereof

  • Contractual Liability

Any liability under any contract, agreement, guarantee or warranty assumed or accepted by an Insured Beneficiary except to the extent that such liability would have attached to an Insured Beneficiary in the absence of such contract, agreement, guarantee or warranty

  • Unsolicited Communication

Any distribution of unsolicited correspondence or communications (whether in physical or electronic form), wiretapping, audio or video recordings or telephone marketing

  • Trade Secrets and Intellectual Property

Any actual or alleged plagiarism or infringement of any Trade Secrets, patents, trademarks, trade names, copyrights, licenses or any other form of intellectual property

  • War, Terrorism including Cyber Terrorism and Governmental Acts and Trading

Any losses or liabilities connected with any types of purchase or sale transactions or other dealing in securities, commodities, derivatives, foreign or Federal Funds, currencies, foreign exchange, cryptocurrencies and the like

  • Note

Please read policy wording for detailed terms and conditions

OTP Fraud Insurance Coverage Under Bajaj General Cyber Insurance Policy

In today's digital era, OTP fraud has emerged as one of the most prevalent cyber threats facing Indian consumers. With the increasing reliance on digital transactions and online banking, protecting yourself against OTP fraud through comprehensive cyber insurance coverage has become essential. Bajaj General Individual Cyber Safe Insurance Policy ensures that you get optimum protection against potential cyber threats and risks, including sophisticated OTP-based scams that can result in significant financial losses.

What is OTP Fraud and Why You Need Insurance Coverage? 

OTP fraud, also known as SMS OTP scams, occurs when cybercriminals trick individuals into sharing their One-Time Passwords (OTPs) through various deceptive methods. Miscreants and cyber criminals can use any of the following methods to commit OTP-related fraud, including fake calls from supposed bank representatives, phishing emails, and malware installations on smartphones.

The financial impact of OTP fraud can be devastating. Over 13 lakh UPI-related scams were reported in 2023 to 2024 with ₹4,245 crore lost, highlighting the urgent need for comprehensive cyber insurance protection against such threats.

How Bajaj General Cyber Insurance Covers OTP Fraud 

Comprehensive Phishing Protection 

Bajaj General provides Pure financial loss sustained by you by being an innocent victim of an act of phishing by a third party. This coverage extends to OTP fraud incidents where criminals use phishing techniques to obtain your sensitive information, including OTPs used for banking transactions.

The cyber insurance policy specifically covers:

        ● Financial losses from unauthorized transactions using stolen OTPs

        ● Legal prosecution costs against fraudsters

        ● Defense costs for any claims arising from the fraud incident

Email Spoofing and Social Engineering Coverage

Email spoofing is a forgery or a wrongful manipulation of an E-mail header so that the message appears to have originated from the actual source. Bajaj General cyber security insurance provides protection against:

        ● Financial losses from email spoofing attacks that lead to OTP compromise

        ● Costs associated with pursuing legal action against perpetrators

        ● Recovery expenses for compromised accounts

IT Theft Loss Protection

The policy covers IT theft loss, which includes unauthorized access to your digital devices and accounts through OTP manipulation. This comprehensive coverage ensures protection against:

        ● Fraudulent transactions initiated after OTP theft

        ● Unauthorized access to payment wallets and bank accounts

        ● Data theft resulting from compromised authentication systems

Key Features of Bajaj General OTP Fraud Insurance Coverage 

Extensive Coverage Options 

Sum insured options range from INR 1 lakh to INR 100 Lakhs, providing flexible protection based on your digital transaction volume and risk exposure. The policy offers:

       ● Identity Theft Cover: Protection against misuse of personal information obtained through OTP fraud

       ● Social Media Cover: Coverage for fraudulent activities on social media platforms using stolen credentials

       ● Cyber Stalking Cover: Protection against harassment and threats following OTP-based identity theft

       ● Malware Cover: Coverage for losses resulting from malware that steals OTPs and banking credentials

Additional Support Services 

Beyond financial protection, the cyber insurance policy includes:

       ● IT Consultant Services: Professional assistance to secure your devices post-incident

       ● Counselling Services: Psychological support for victims of cyber crimes

       ● Legal Support: Complete assistance with filing complaints and pursuing legal action

Benefits You Deserve

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Variety of Plans Available

Select from a wide range of coverages

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No deductibles

Protection without the extra cost: Zero deductibles, zero worries

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No sub-limits

Unlimited coverage: No sub limits, maximum protection

At-A-Glance

Find the best coverage options side by side, tailored to your needs.

Coverage Name
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Plan 1

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Plan 2

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Plan 3

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Plan 4

Digital Theft of funds Yes Yes Yes Yes
Identity theft Yes Yes Yes Yes
Data Restoration Yes Yes Yes Yes
Cyber Bullying/Stalking/Loss of reputation Yes Yes Yes Yes
Cyber Extortion Yes Yes Yes Yes
Online Shopping Yes No Yes Yes
Online Sales No No No Yes
Social Media/Media Liability No Yes No Yes
Network Security Liability No No No Yes
Privacy Breach and Data Breach Liability No Yes No Yes
Privacy Breach and Data Breach by Third Party No No No Yes
Loss of Professional Income No No No Yes

Understanding OTP Fraud Prevention and Insurance Claims

Common OTP Fraud Scenarios Covered 

Bajaj General cyber insurance protects against various OTP fraud scenarios:

        1. Fake Customer Service Calls: When fraudsters impersonate bank representatives to obtain OTPs

       2. Phishing Links: Malicious websites that capture OTPs entered by unsuspecting users

       3. SIM Swap Fraud: When criminals transfer your phone number to their device to intercept OTPs

       4. Malware Attacks: Software that captures OTPs directly from your device

Claims Process for OTP Fraud 

You will have to intimate us about your claim within 1 to 2 working days. You can do that by reaching out to us on our Toll Free helpline 1800-209-5858. The streamlined claims process includes:

        1. Immediate Reporting: File a police complaint and inform Bajaj General within 48 hours

       2. Documentation: Provide all relevant transaction records and communication evidence

       3. Investigation: Forensic experts verify the claim and assess damages

       4. Settlement: we will initiate the claim settlement process and remit the payment to you within 5 working days after receiving all documents and report from forensic/cyber expert

Benefits of Choosing Bajaj General for OTP Fraud Protection 

Market-Leading Coverage 

CyberSafe is the only cyber insurance policy, in the Indian insurance industry, which is specifically designed for individuals. This specialized focus ensures comprehensive protection tailored to personal cyber security needs.

Affordable Premium Options 

Multiple coverage options are available at affordable premiums (starting from INR 700), making cyber security accessible to all digital users. The cost-effective nature of the policy ensures you can maintain comprehensive protection without straining your budget.

No Excess Policy 

There is no excess on the Cyber Insurance Policy. An excess is the amount you pay towards a claim before the insurer settles it. Our policy removes this extra cost, ensuring complete financial protection without additional out-of-pocket expenses during claims.

How to Purchase Bajaj General Cyber Insurance for OTP Fraud Protection 

Easy Online Application Process 

Getting protected against OTP fraud is simple and convenient. You can apply for Bajaj General Cyber Insurance online through their user-friendly digital platform. The application process is designed for quick completion and instant policy issuance.

Eligibility and Requirements 

Any individual aged 18 or above can purchase cyber insurance in India. The policy is accessible to all adult internet users who want protection against cyber threats including OTP fraud.

Advanced Protection Against Emerging OTP Fraud Techniques 

Multi-Layered Security Approach 

Modern OTP fraud prevention requires comprehensive protection beyond traditional banking security measures. Bajaj General cyber security insurance addresses:

       ● Advanced Persistent Threats (APT): Sophisticated attacks targeting personal financial data

       ● Social Engineering Attacks: Psychological manipulation techniques used to extract OTPs

       ● Mobile Banking Trojans: Specialized malware designed to capture banking credentials and OTPs

Integration with Digital Financial Services 

As digital payment systems evolve, so do fraud techniques. The policy covers:

       ● UPI Fraud: Unauthorized transactions through Unified Payment Interface platforms

       ● Digital Wallet Compromise: Theft from popular payment applications

       ● Cryptocurrency Fraud: Emerging threats in digital currency transactions

Industry Statistics and Need for OTP Fraud Insurance 

Rising Cyber Crime Trends 

According to a report by cyber intelligence firm CloudSEK, India ranked as one of the top nations globally affected by cyberattacks in 2024. The increasing sophistication of cyber criminals makes cyber insurance more critical than ever.

Financial Impact on Individuals 

The average financial loss per OTP fraud incident has increased significantly, making insurance protection essential for:

      ● High-value digital transactions

      ● Regular online banking users

      ● Small business owners using digital payment systems

      ● Senior citizens vulnerable to social engineering attacks

Conclusion: Secure Your Digital Future with Bajaj General 

OTP fraud insurance coverage through Bajaj General cyber insurance policy provides comprehensive protection against the evolving landscape of digital threats. With starting from INR 700 annual premium and coverage up to ₹100 lakhs, this policy offers exceptional value for complete cyber security protection.

Don't wait until you become a victim of OTP fraud. Take proactive steps to protect your digital financial assets with Bajaj General industry-leading cyber insurance coverage.

Apply for Bajaj General Cyber Insurance Now and enjoy peace of mind in your digital transactions.

Download Policy Document

Get instant access to your policy details with a single click.

How To List

Easy steps to buy, renew, and claim Cyber Insurance

How to Buy

  • 1

    Visit Bajaj General website

  • 2

    Enter personal details

  • 3

    Compare cyber insurance plans

  • 4

    Select suitable coverage

  • 5

    Check discounts & offers

  • 6

    Add optional benefits

  • 7

    Proceed to secure payment

  • 8

    Receive instant policy confirmation

How to Renew

  • 1

    Login to the renewal portal

  • 2

    Enter your current policy details

  • 3

    Review and update coverage if required

  • 4

    Check for renewal offers

  • 5

    Add or remove riders

  • 6

    Confirm details and proceed

  • 7

    Complete renewal payment online

  • 8

    Receive instant confirmation for your policy renewal

How to Claim

  • 1

    Notify Bajaj General about the claim

  • 2

    Submit all the required documents

  • 3

    Choose cashless or reimbursement mode for your claim

  • 4

    Avail treatment and share required bills

  • 5

    Receive claim settlement after approval

Contact Us

  • 1

    For any further queries, please reach out to us

  • 2

    Toll Free : For Sales :1800-209-0144

  • 3

    Email ID: careforyou@bajajgeneral.com

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What Our Customers Say

Great Protection

My company was hacked, but my cyber insurance had my back. The best decision I ever made!

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Reena Khatun

Mumbai

5

17th May 2025

Highly Recommended

Had a phishing attack last month, but I didn’t lose a rupee because of my cyber insurance. Highly recommend! 🛡️

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Harsh Tiwari

Bengaluru

5

4th Feb 2025

Easy Protection

If you surf the internet every day, cyber insurance is a must. This app made getting insured so easy! 🚀

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Ajay Kumar

Delhi

5

3rd Feb 2025

Seamless process

I purchased my cyber risk coverage through this app, and the process was seamless! Now I feel more secure online.

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Shivani Gupta

Mumbai

5

3rd Feb 2025

FAQs

Can individuals get cyber insurance in India?

Yes, any individual aged 18 or above can purchase cyber insurance in India. Recognising that internet use is now a regular part of life, we've made our Individual Cyber Safe Policy easily accessible.

What is the policy period?

This is an annual policy. Renewing your policy is quick and easy, allowing you to maintain your cyber protection for as long as you're online.

What plans are available under the policy?

We understand that everyone has different needs. Coverage requirements vary depending on internet usage habits and other factors. Our Cyber Insurance Policy offers plans ranging from ₹1 lakh to ₹1 crore. The Personal Cyber Insurance cost varies accordingly, with several affordable options available.

Is there an excess on this policy?

There is no excess on the Cyber Insurance Policy. An excess is the amount you pay towards a claim before the insurer settles it. Our policy removes this extra cost.

What if I am the victim of more than one cybercrime simultaneously?

We're sorry to hear that. In such a situation, you can claim under the policy. However, only one insuring clause per event can be claimed.

What is a cyber insurance policy?

A cyber insurance policy safeguards businesses and individuals against financial losses from cyberattacks, data breaches, and other cyber incidents. It typically covers costs associated with data recovery, legal fees, and notification expenses.

Can I get a cyber insurance policy for my business?

Yes, cyber insurance policies are designed for businesses of all sizes. The range of available coverage options can vary significantly based on the specifics of your business and its online activities, ensuring that you can find a plan that effectively meets your unique needs.

What is the cost of cyber insurance policy?

The cost of a cyber insurance policy varies depending on factors such as your business size, the types of data you handle, the coverage level you select, and your company's cybersecurity measures.

What documents do I need to get a cyber insurance policy?

Usually, you will need to provide information about your business's cybersecurity practices, data storage methods, and incident response plan. Some insurers may require documentation related to your company's risk assessments and security audits. It's always best to check with the specific insurance provider for their documentation requirements.

What types of incidents are covered by cyber insurance?

Generally, it covers a range of incidents, including data breaches, ransomware attacks, phishing scams, and network security failures. Coverage extends to costs associated with data restoration, legal representation, customer notification, and financial losses due to business disruptions. Specific coverage may vary based on the policy and provider.

How is the cost of cyber insurance determined?

The cost of cyber insurance is influenced by several factors, such as the size of the business, the type of data handled, the strength of existing security measures, and the industry in which the business operates. Insurers assess risk based on these factors to determine premiums. Companies with robust security protocols may qualify for lower rates

What steps should I take after a cyber incident?

Following a cyber incident, it is crucial to immediately notify your cyber insurance provider. You should also preserve all relevant evidence, initiate your incident response plan, and engage with cybersecurity professionals to access and mitigate the damage. Timely reporting and action are essential for a successful claim and minimizing losses.

Does cyber insurance cover all financial losses from a cyberattack?

While cyber insurance aims to cover a broad range of financial losses, certain exclusions may apply. Policies often have limits and may not cover indirect losses, such as reputational damage or future business opportunities. It's essential to carefully review your policy to understand the scope of coverage and any potential limitations.

Can I renew my cyber insurance policy?

Yes, cyber insurance policies are usually renewable. Most insurers offer renewal options, though the specific terms may depend on your company's risk profile.

How can I extend my cyber insurance plan?

Cyber insurance policies are preferably renewed rather than extended. It is better if you contact your insurance provider before the policy's expiration date to initiate the renewal process.

What happens if my cyber insurance expires?

If your cyber insurance expires, it remains uncovered. The owner will be financially responsible for any losses resulting from data breaches, cyberattacks, or other events which are usually covered under cyber insurance.

What is the validity period of cyber insurance?

The validity period for cyber insurance typically lasts one year, although some insurers may offer policies with different durations. Always verify the validity period with your insurance provider when purchasing or renewing your policy.
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