Family Health Plan Insurance Limited

Family Health Plan Insurance Limited (FHPL) is a leading Third-Party Administrator (TPA) in India. It offers a range of health insurance services designed to cater to families' medical needs. With an extensive network of hospitals and customer support services, FHPL ensures that policyholders have access to quality healthcare.

Their health plans cover medical expenses, hospitalisation costs, and preventive care, providing families with the financial security they need in times of medical emergencies. FHPL's user-friendly mobile app and widespread presence across India make it a convenient and reliable choice for health insurance.

Benefits of Family Health Plan Insurance Limited

FHPL TPA offers several key benefits, making it one of the top TPAs in India:

• FHPL Sparrow App:

  Available on iOS and Android, this mobile application allows users to access policy details, download TPA cards, check the list of network hospitals, and manage claims efficiently.

• 50+ Offices Nationwide:

  FHPL has a strong presence across 25 states in India with over 50 offices, ensuring easy access to services and support for policyholders.

• 24/7 Multilingual Call Centre:

  FHPL operates a multilingual call centre that handles over 12 lakh calls, ensuring customer queries are promptly addressed in their preferred language.

• Extensive Hospital Network:

  With over 7,000 hospitals, FHPL provides comprehensive coverage, allowing policyholders to avail of cashless treatment at numerous facilities across India.

FHPL Claim Status

You can check your FHPL claim status by following these simple steps:

• Step 1: Visit the FHPL Claim Tracker at FHPL Claim Tracker.
• Step 2: Select your insurance provider from the dropdown list.
• Step 3: Enter your claim number, cashless number, or UHID, along with the date of hospitalisation.
• Step 4: Submit the details to view your claim status.
• Step 5: Additionally, claim status updates are sent via SMS or email to your registered contact details.

FHPL TPA Login Process

To use FHPL TPA services for a cashless treatment request, follow these steps:

• Verify Network Hospitals:

  Confirm that the hospital you seek treatment is listed in the FHPL or your insurer's network.

• Present Required ID Cards:

  For identity verification, show your insurance ID card, corporate ID, and a government-issued ID (such as Aadhaar or voter ID).

• Submit Cashless Request:

  Fill out the pre-authorization form at the hospital, which will then forward the cashless request to FHPL TPA.

• Receive Cashless Authorisation:

  FHPL TPA will issue the cashless authorisation upon verification. The member must sign the final bill before leaving the hospital.

FHPL Claim Process

Here's a guide to help you through the steps of FHPL Claim:

• Notify Your Insurance Provider:

  ✓ Contact your insurance provider within the specified timeframe after hospitalisation.
  ✓ Provide them with the necessary details, such as the date of admission, hospital name, and your policy number.

• Gather Required Documents:

  ✓ Collect all relevant medical documents, including hospital bills, prescriptions, test reports, and discharge summary.
  ✓ Ensure the documents are clear, legible, and properly organised.

• Submit Your Claim:

  ✓ Submit your claim form along with the required documents to your insurance provider.
  ✓ You can usually submit claims online, by mail, or in person.

• Await Claim Processing:

  ✓ Your insurance provider will review your claim and verify the information provided.
  ✓ The processing time may vary depending on the complexity of your claim and the insurer's efficiency.

• Receive Reimbursement or Cashless Settlement:

  ✓ If your claim is approved, you will receive reimbursement for eligible expenses.
  ✓ In some cases, you may be eligible for cashless settlement at network hospitals.

FHPL TPA Group Health Insurance Customer Care Number

For any assistance or queries related to group health insurance, you can contact FHPL TPA:

• Customer Care Number: 1-800-425-4033 (Available 24/7)
• Email: info@fhpl.net

For any assistance or queries related to group health insurance, you can contact FHPL TPA: