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Health Blog
20 Nov 2025

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Are you aware that your insurance policy documents contain sensitive information and can be misused for fraudulent claims? So always share it with only authorised hospital and insurance representatives.
When you purchase a health insurance policy, you are provided with a number. Do you know what is that number and why is it important? If you are wondering, “How to find my health insurance policy number?” or “Where can I find my health insurance policy number?”, this guide will provide you with all the details so that you can access your policy number quickly when needed. Bajaj General Insurance provides comprehensive health insurance policies tailored to the needs of policyholders. Explore these policies for protecting your healthcare needs.
A health insurance policy number is a special code provided by the insurance company to the policyholders when they buy a health insurance policy. This code or number is used by the insurer to track claims. It also helps the hospital and the doctors to connect you to your medical insurance details. When you file a claim or renew a policy, or whenever you have any queries regarding your policy, this number is important. Thus, the health policy number is crucial for the following reasons:
A health insurance policy number is important for the following reasons:
You can check your policy number online in the following ways:
You can also check the policy number by downloading the Caringly Yours mobile app by Bajaj General Insurance. After logging in, you can get the policy number under the dashboard section.
When you purchase your policy, the insurance company sends the policy details to your email ID. You can access the policy later by searching for keywords like ‘policy document’ or ‘health insurance’ to retrieve your policy number. It is mentioned in the PDF document attached to these mails.
If you can’t find the email, go to the ‘Download Policy Document’ section on the insurer’s website. On the portal, you can click on support and download the policy copy by entering your details.
Bajaj General Insurance offers WhatsApp support. You can send “Hi” to +91 75072 45858 from your registered mobile number and follow the prompts to find your health insurance policy number. Provide OTP as required by the support services.
You can also check your policy number offline in the following ways:
Bajaj General Insurance provides these numbers to help policyholders in times of need:
When you call customer care, provide details like your registered mobile number, full name, and date of birth. The representative will verify your identity and provide you the policy number instantly.
You can also visit the nearest Bajaj General Insurance office with your ID proof and provide the representative with your registered mobile number and email. The representative can help you access the policy number and also issue a copy of the same.
Another easy way to get your policy number is to check the physical copy of the policy. The policy number is clearly printed at the top of the first page of the policy.
A health insurance policy number is very important when the need arises to file claims or access your details. It is always important you keep these crucial details handy, instead of searching for them at the last moment. The next time when you ask yourself, ‘How to find your health insurance policy number?’, remember it can be accessed easily.
For comprehensive health insurance plans and senior citizens health insurance, explore the website of Bajaj General Insurance and select a plan tailored to your needs.
Yes, it is very easy to access your health insurance policy by online methods, like visiting the website of your insurer or downloading their app and checking the policy section.
Yes, your policy number will remain the same after renewal. But if you switch to a different insurer, the number will change.
Yes, your health insurance policy is confidential because it contains sensitive details.
A family floater plan has the same policy number but there are sub-IDs for individual tracking.
You can access your health insurance policy online by visiting the official website of your insurer or downloading their app.
*Standard T&C apply
**Insurance is the subject matter of solicitation. For more details on benefits, exclusions, limitations, terms, and conditions, please read the sales brochure/policy wording carefully before concluding a sale.
***Disclaimer: The content on this page is generic and shared only for informational and explanatory purposes. It is based on several secondary sources on the internet and is subject to changes. Please consult an expert before making any related decisions.
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