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In our endeavour to provide you the best coverage along with a host of other value added services, our online General Insurance claims system has been designed keeping your ease in mind. With a convenient insurance claim process, you can now register your claim, upload the necessary documents and know the status instantly.
Register your claim.
Send in your vehicle for repair.
Survey and claim settlement.
Have you damaged your car? No need to fret, we are with you!
If you are moving ahead with your Car Insurance claim, we have made the process absolutely hassle-free. In case you opt for online claims, click click here. Otherwise, calling our Toll Free Number 1800-209-5858 will always help you reach us in an instant. We’re happy to help you, no matter what time of the day it is!
When we say hassle-free, trust us to mean every syllable of it. We realize that your time is precious, particularly during an emergency. What you would have to provide is therefore minimal.
Once you have registered your Motor Insurance claim, you will be receiving a Claim Reference number from our customer support executive. You will be intimated over SMS about the exact status of your claim. You can also call us at our Toll Free Number and provide the Claim Reference Number to know your general insurance claim status.
PS – We are also available at our Toll Free Number 1800-103-5858 for any roadside assistance, 24x7. This service is for our customers who have opted for this feature within their Car Insurance policy.
We would suggest you move your vehicle to the garage from the accident spot (in case of an accident) or have it towed to avoid any further damage.
In case of theft, file a complaint in writing with the police and intimate us on our Toll Free Number. Should your vehicle not be found within 90 days, ask the police to issue a Non-Traceable Report (an undertaking that they are yet to find your vehicle) and hand over the report to us.
You can then sit back and let us take care of the rest.
Basis the nature of your General Insurance claim, submit the copy of documents to your preferred garage/dealer and have them tallied with the originals.
Is the damage not too severe? Only got a cracked windshield or a bumper that has come off loose? In that case, we suggest you let our Motor OTS (On-The-Spot) service take over.
From buying insurance, getting policy renewal alerts to intimating general insurance claims, Bajaj General Insurance Wallet, our mobile app, is the one-stop easy app for all your insurance related needs.
We will repair your vehicle (within X working days) at a network garage of your preference, deliver it to your doorstep and pay the garage directly. You will only have to pay the excesses (as mentioned in the policy) and the depreciation value as informed by the surveyor.
With Bajaj General Motor Insurance, you can not only secure your vehicle but also avail a host of other add-ons such as DriveSmart and Roadside Assistance among others.
Thank You for Your Interest in Bajaj General Insurance Policy, A Customer Support Executive will call you back shortly to assist you through the Process.
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Disclaimer
I hereby authorize Bajaj General Insurance Limited. to call me on the contact number made available by me on the website with a specific request to call back at a convenient time. I further declare that, irrespective of my contact number being registered on National Customer Preference Register (NCPR) under either Fully or Partially Blocked category, any call made or SMS sent in response to my request shall not be construed as an Unsolicited Commercial Communication even though the content of the call may be for the purposes of explaining various insurance products and services or solicitation and procurement of insurance business. Furthermore, I understand that these calls will be recorded & monitored for quality & training purposes, and may be made available to me if required.
Disclaimer
I hereby authorize Bajaj General Insurance Limited. to call me on the contact number made available by me on the website with a specific request to call back at a convenient time. I further declare that, irrespective of my contact number being registered on National Customer Preference Register (NCPR) under either Fully or Partially Blocked category, any call made or SMS sent in response to my request shall not be construed as an Unsolicited Commercial Communication even though the content of the call may be for the purposes of explaining various insurance products and services or solicitation and procurement of insurance business. Furthermore, I understand that these calls will be recorded & monitored for quality & training purposes, and may be made available to me if required.
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