Nothing kills the joy of a ride faster than being stuck on the side of the road with a puncture. Don't stress about pushing your bike for miles to find a mechanic.

With roadside assistance for bikes as 24 x 7 Spot Assistance from Bajaj General Insurance, you get expert help exactly when you need it. From fuel delivery to towing, we handle the hassles so you can get back on the road with confidence.

Bike breakdowns are common and often viewed as minor hiccups. However, the inconvenience that follows is sure to ruin your day and your finances. That’s why we provide 24/7 roadside assistance for bike in the form of an add-on 24 x 7 Spot Assistance to our policyholders.

This add-on feature covers these minor hiccups so that your riding experience becomes smooth. Let’s see what is covered under this rider feature.

What are the Inclusions of Bike Roadside Assistance?

When you are stranded on the road, the last thing you want to worry about is how to get help. With our Roadside Assistance (RSA) cover, we handle the logistics so you can get back on track.

​Flat Tyre

Stuck with a puncture? Don’t worry about pushing your bike to the nearest shop. We will send a technician to your location to repair the flat tyre or help you replace it with your spare, so you can keep moving.

​Towing

Sometimes, a quick fix isn't enough. If your bike has a major issue and we cannot repair it on the spot, we will arrange to tow it to the nearest network garage or workshop for proper servicing. Bajaj General Insurance has over 7200 network garages, so you don’t have to worry.

​Mechanical Breakdown

Engine trouble or electrical failure can happen to your bike without warning. If your bike suffers a sudden mechanical or electrical breakdown that leaves it immobilised, just give us a call. We will provide on-the-spot assistance to get it running again.

​Empty Fuel Tank

It happens to the best of us: you misjudge the distance to the next petrol pump and run dry. We will deliver fuel right to your location (up to a specific limit) so you can drive to the nearest station to fill up.

​Minor Repairs

For small issues that don't require a full garage visit, such as a loose cable or a minor adjustment, our technicians will come to you and perform the necessary repairs right there on the roadside.

​Spare Keys

Lost your keys or locked them inside the utility box? We can help you retrieve your spare key or arrange for a technician to assist you in unlocking the vehicle so you’re not left stranded. This gives you peace of mind knowing we always have your back.

What are the ​Exclusions of Bike Roadside Assistance?

​While we strive to help you in most emergencies, there are a few scenarios where Roadside Assistance does not apply. These are:

​Losses Due to Theft

We designed RSA to help with breakdowns, not crimes. If your bike is stolen, or if accessories and parts are missing due to theft, this specific service does not cover those losses. You need to file a claim for these losses.

​Usage in Unlawful Activity

We cannot provide support if the bike breaks down while you use it for illegal activities. This includes racing, speed testing, or any other act that violates the law.

​Supply of Parts

While we cover the service and labour to help you on the spot, we do not include the cost of any replacement parts or materials (like a new battery, tyre, or tubes). You will need to pay for the parts used during the repair or file a claim for cashless or reimbursement.

​Miscommunication

To avail of our RSA for bike services, you must contact us first. If you arrange for your own towing or mechanic without informing our support team beforehand, we may not be able to cover or reimburse those costs.

​Disaster Related Consequences

In extreme situations where nature takes over, such as severe floods, earthquakes, or other ‘Acts of God’ where it is physically impossible or unsafe for our team to reach you, services might be temporarily unavailable.

Buying your bike insurance online isn't just about saving time; it’s about upgrading your entire ownership experience. Here is why combining an online purchase with roadside assistance for a bike is the smartest move for your ride.

​Paperless Insurance

Gone are the days of storing bulky files or worrying about losing your documents. When you buy online, the entire process is digital. Your policy is emailed to you immediately, meaning you carry your protection in your phone, right in your pocket. It’s eco-friendly, clutter-free, and always accessible.

​Instant Policy

In a rush? The online process removes the waiting game. You don’t need to visit a branch or wait for an agent. Simply fill in your details, make the payment, and your policy is issued instantly. You can ride legally and confidently within minutes.

​Peace of Mind

The road is unpredictable, but your journey doesn’t have to be. By adding Roadside Assistance to your online plan, you ensure that help is always just a phone call away. Whether it is a flat tyre on a lonely highway or a dead battery in the city, you never have to face a breakdown alone.

​Value for Money

Buying online often lowers operational costs, and we pass those savings on to you. You get premium coverage and 24/7 emergency support at a price that fits your budget. This ensures that you get maximum protection without overpaying.

Download the Bajaj General app today and access roadside assistance in an instant!