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    Motor Insurance

    VPAY 2.0: Future-Ready Add-on

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    One Smart Add-on that Protects Against All Risks—Today and Tomorrow

    Hassle-free Claims, Total Peace of Mind

    Coverage Highlights

    Essential protections that keep you covered
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    • New Plan Choices

    Choose from 3 different VPAY plans as per your needs—VPAY Elite, VPAY Classic and the all new VPAY Prime.

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    • Extensive Coverage

    Protects against a wide range of risks, including cyber attacks, mechanical breakdowns, and accidental damage.

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    • Comprehensive Add-on

    Includes benefits like roadside assistance, vehicle towing, recalibration of digital systems, and smart repairs.

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    • Beyond Accidents

    Coverage that fits different needs and budgets, while keeping the trusted VPAY promise.

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    • Smart Vehicle Protection

    Stay covered for new-age technologies like software-defined cars.

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    • Future Fuels

    Protection for evolving fuel types such as electricity, hydrogen fuel, etc., so you’re never left exposed.

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    • Streamlined Claims

    All minor damages such as scratches or dents can be reported together during the policy period, reducing paperwork and saving time.

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    • Comprehensive Breakdown Cover

    Provides protection against sudden mechanical or electrical failures not caused by accidents, ensuring uninterrupted mobility and peace of mind.

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    • Note

    Please read policy wording for detailed terms and conditions.

    Inclusions

    What’s covered?
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    • Electrical & Non-Electrical Accessories

    If something happens to the extra parts on your car (like accessories), the insurance will pay for the damage. The cover applies to accessories that came with the car when the policy started, or ones you added later (and informed us). The maximum amount we will pay is 1% of your car’s insured declared value (IDV).

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    • Rally Cover

    If your car gets damaged in an organised rally event, the insurance will pay for it. But it won’t cover other risky activities like motor racing, speed tests, skill trials, or hill climbs.

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    • Geographical Extension

    Extends coverage to accidental loss or damage within Bangladesh, Bhutan, Nepal, Pakistan, Sri Lanka, and Maldives, along with India.

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    • CNG/LPG Kit

    If your car has a CNG or LPG kit that wasn’t mentioned when the policy started, the insurance will still cover damage or loss to it. But we will only pay up to 1% of your car’s insured value.

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    • Rodent Bite

    Protection against damage to wiring, rubber, rexine, and other non-metal parts, due to rodent bite.

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    • Waiver of Depreciation & Consumables Cover

    Protection against depreciation and cost of consumables during repair.

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    • Electric Vehicle/ Hybrid System Protection Cover

    Care for your vehicles from damage arising due to power surges, explosions, water ingress, and short circuits.

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    • Waiver of Deductible

    Waiver of all types of compulsory deductibles during claims.

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    • Vehicle Retrieval & Towing

    Coverage for the cost of vehicle retrieval and towing (up to 1% of IDV) if the car is disabled due to covered loss or damage. If the service cannot be arranged, you can arrange towing and submit bills for reimbursement.

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    • Roadside Assistance

    Comprehensive support with 11 built-in services, plus specialised roadside help for both ICE (Internal Combustion Engine) vehicles and modern alternatives like electric vehicles. Ensures you’re never stranded during a breakdown.

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    • Vehicle Replacement Advantage

    VPAY 2.0 settles claims for total loss if your car is stolen or damaged so badly that it cannot be repaired. This ensures you don’t face a huge financial loss when your car is gone for good.

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    • Loss Arising Out of Adulterated Fuel

    Covers repair costs for engine and fuel system damage due to any alternate fuel.

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    • Consequential Losses

    Covers damage to internal child parts of engine/vehicle components, including consequential damage caused from continued driving before repairs were possible, or the damage caused when the car is left unattended after an incident.

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    • Tyre Cover

    Covers the cost of replacing damaged tyres due to accidental means where the insured vehicle has not met with an accident, up to four tyres per policy period.

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    • Note

    Please read policy wording for detailed inclusions.

    Exclusions

    What’s not covered?
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    • Drunk Driving

    Any accident caused while driving under the influence of alcohol or drugs is not covered.

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    • Unlicensed Drivers

    Coverage becomes void if the driver doesn’t hold a valid licence at the time of the accident.

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    • Intentional or Negligent Acts

    Damage caused deliberately, through neglect, or gross negligence by you, your family, or employees is not covered.

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    • Pre-existing Damage

    Any damage that existed before the policy started and wasn’t disclosed will not be covered.

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    • Fraud

    If you or your authorised representative commit fraud, the claim won’t be honoured.

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    • Note

    Please read policy wording for detailed exclusions.

    Additional Covers

    What else can you get?
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    • Consumable Expenses

    Coverage for items like grease, lubricants, engine oil, filters, and brake oil.

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    • Zero Depreciation Cover

    Get the full claim amount without depreciation cuts, year after year.

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    • Tyre Safeguard

    Cover your tyres against accidental damage.

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    • Conveyance Benefit

    Provides a per-day cash benefit in case the insured vehicle is rendered unusable due to required repairs that will be performed in a workshop following an accidental loss.

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    • Engine Protector

    Covers repair costs if your car’s engine suffers damage.

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    • Vehicle Replacement Advantage

    Recover the full invoice value of your car in case of theft or total loss.

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    • Note

    Coverage, limits, and deductibles apply as per the policy schedule.

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    • Vehicle Replacement Advantage

    Recover invoice value of your car back in case of theft or total loss

    Benefits You Deserve

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    New-Age Risk Cover

    Protection for alternate-fuel and connected-battery vehicles

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    Breakdown Protection

    Covers sudden mechanical or electrical failures beyond accidents

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    7200+ Cashless garages

    Wide network of cashless garages for hassle free service

    At-A-Glance

    Compare insurance plans made for you

    Features VPAY Prime VPAY Classic VPAY Elite

    Electrical & Non-Electrical Accessories

    Covered

    Covered

    Covered

    Geographical Extension

    Covered

    Covered

    Covered

    CNG/LPG Kit

    Covered

    Covered

    Covered

    Rodent Bite

    Covered

    Covered

    Covered

    Waiver of Depreciation & Consumables Cover

    Covered

    Covered

    Covered

    Electric Vehicle/ Hybrid System Protection Cover (Applicable only for Electric/Hybrid Vehicles)

    Covered

    Covered

    Covered

    Waiver of Deductible

    Covered

    Covered

    Covered

    Vehicle Retrieval & Towing

    Covered

    Covered

    Covered

    Roadside Assistance

    Covered

    Covered

    Covered

    Vehicle Replacement Advantage

    Not covered

    Covered

    Covered

    Loss Arising Out of Adulterated Fuel

    Covered

    Covered

    Covered

    Consequential Losses

    Covered

    Covered

    Covered

    Tyre Cover

    Covered

    Covered

    Covered

    Rim Cover

    Covered

    Covered

    Covered

    Personal Baggage & Key Replacement

    Covered

    Covered

    Covered

    Cyber Risk Cover

    Not covered

    Covered

    Covered

    Recalibration

    Not covered

    Covered

    Covered

    Smart Repair

    Not covered

    Covered

    Covered

    Conveyance Benefit 

    Not covered

    Covered

    Covered

    Defence Cost Cover

    Not covered

    Covered

    Covered

    Mechanical Electrical Breakdown

    Not covered

    Covered

    Covered

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    What Our Customers Say

    Great coverage option

    Enjoyed a smooth motor insurance experience with Bajaj General app. Great coverage options!

    AryanPatil

    Aryan Patil

    Pune

    5

    19th Jan 2025

    User friendly App

    Bajaj General app simplifies the motor insurance process. Quick, efficient, and user-friendly! 🎯

    NaadiyaRafiq

    Naadiya Rafiq

    Mumbai

    5

    19th Jan 2025

    Seamless Policy generation

    Love the ease of getting motor insurance through Bajaj General App. Highly recommend! 🙌

    MonuDubey

    Monu Dubey

    Chennai

    5

    19th Jan 2025

    Seamless Policy generation

    Caringly Yours by Bajaj General offers a fast and secure motor insurance process. Highly efficient!

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    Rasool Rosi

    Delhi

    5

    19th Jan 2025

    User friendly App

    The Bajaj General App is ideal for motor insurance. User-friendly and dependable! 🚗

    SamShona

    Sam Shona

    Mumbai

    5

    14th Jan 2025

    Easy renewal

    Need to renew motor insurance? Bajaj General App makes it an effortless task. 👍

    ShanQureshi

    Shan Qureshi

    Delhi

    5

    11th Jan 2025

    Seamless Experience

    Bajaj General App makes motor insurance renewal easy. Just a few clicks, and you're covered! 🚙

    LakshayDhariwal

    Lakshay Dhariwal

    Pune

    5

    11th Jan 2025

    Economical coverages

    Cool, fast, and economical motor insurance options available with Bajaj General. Fantastic experience with the app! 🚘

    BijuVR

    Biju VR

    Bengaluru

    5

    23rd Dec 2024

    FAQ's

    Does VPAY 2.0 cover sudden breakdowns not caused by accidents?

    Yes. VPAY 2.0 protects against unexpected mechanical or electrical breakdowns even without an accident. Standard insurance and warranties exclude these risks, but VPAY includes failures in smart systems, connected batteries, and modern tech, giving peace of mind beyond accidents.

    Will my car be protected if I use new alternate fuels?

    Yes. VPAY 2.0 covers all fuel types, including evolving options. Claims won’t be rejected due to new fuels or adulteration. Unlike standard policies, VPAY adapts with industry changes, ensuring your car stays protected no matter what fuel you use.

    Will VPAY 2.0 protect against cyber risks in smart vehicles?

    Yes. VPAY 2.0 covers cyber risks such as software-driven failures or attacks on connected vehicles. It even protects against theft of funds caused by cyberattacks. Customers also benefit from coverage for restoring smart systems and recalibrating safety features.

    How does VPAY 2.0 handle minor damages and accumulated losses?

    VPAY 2.0 makes reporting minor damages easy. Scratches, dents, or paint chips can be reported all at once during the policy period and claimed in one go. It also covers accumulated losses from indirect causes. Customers don’t need extra endorsements; everything is included under one umbrella.

    Does VPAY 2.0 cover advanced features like ADAS sensors?

    Yes. VPAY 2.0 protects advanced driver-assistance systems (ADAS) cameras and sensors, which are vital for safety. Even minor collisions can affect accuracy, but recalibration coverage ensures systems are realigned and perform as intended. Unlike standard policies, VPAY includes this under its 360-degree protection.

    Can I transfer my existing motor insurance policy to the new owner?

    Yes, you can transfer your vehicle’s insurance to the new owner. The new owner must submit an application form to the insurer within 14 days of the registration transfer.

    What risks are covered under an insurance policy for a vehicle?

    Coverage depends on the policy type. Third-party insurance covers liability, property damage, and personal accident. Comprehensive insurance covers own damage, theft, and natural or man‑made calamities.

    Why should I buy a comprehensive vehicle insurance policy?

    Comprehensive insurance offers wider protection. It covers accidents, theft, natural disasters, and third‑party damage. Add-ons can be included for extra protection, as per policy terms.

    What is a third-party liability cover?

    It covers legal liability for damage caused to another person or their property. A comprehensive plan covers both you and third parties, while a third-party policy covers only the third party.

    What is the difference between third-party liability and comprehensive motor insurance?

    Third-party liability insurance covers damages you cause to others; it is mandatory by law. Whereas comprehensive insurance covers third-party liability plus your own vehicle’s damage due to accidents, theft, or disasters.

    Will my no claims bonus be transferred if I renew my motor insurance?

    Yes, your no claims bonus may be transferred at renewal, depending on certain factors. You may also get new options and discounts.

    What is the premium reduction process if no claim is made?

    The no claim bonus reduces your premium each year if no claims are filed. It’s especially beneficial for long-term policies.

    What should be my first action to initiate a claim?

    Use our app, Bajaj General, to initiate your claim quickly and easily.

    How do I register my claim?

    Claims should be registered on the same day the damage occurs. Provide an immediate update and complete the claim application via the Bajaj General app.

    What is a deductible or compulsory excess in motor insurance?

    It’s the amount you pay out of pocket before insurance applies. A higher deductible usually means a lower premium.

    Why does my vehicle insurance premium change during renewal?

    Premiums change due to depreciation, add-ons, vehicle model, and accessories. They may increase or decrease each year.

    How is no claim bonus calculated at renewal?

    It’s based on consecutive claim-free years. The discount percentage increases each year, as per policy terms.

    What is break-in insurance and what should I do?

    A break-in is the gap between policy expiry and renewal. During this period, the policy is inactive. Renew online immediately to reactivate.

    When is vehicle inspection mandatory in motor insurance?

    Inspections occur when buying a new policy, during renewal, after claims, or when ownership, policy type, or accessories change.

    Can I change my motor insurance provider at renewal?

    Yes, you can switch providers at renewal. Compare quotes and coverage to find the best option.

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